Yet Another Cycling Forum
General Category => The Knowledge => GPS => Topic started by: CrazyEnglishTriathlete on 23 July, 2020, 04:44:30 pm
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Went out early this morning and my GPS didn't sync the ride. It is still telling me that they are down for maintenance on my phone and laptop. Have they been hacked?
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Either a problem with the datacentre that hosts everything for them, or something technical like an SSL certificate problem.
Unlikely to be back online today according to one unofficial source.
https://twitter.com/garminfitness is the account to follow although they're not very good with communications...
(I download the FIT files off my watch and upload them to Strava anyway, so I've got my run from this morning.)
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Although unconfirmed rumours elsewhere that it's ransomware: https://news.ycombinator.com/item?id=23926289
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Now confirmed: https://www.zdnet.com/article/garmin-services-and-production-go-down-after-ransomware-attack/
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Fortunately I only use Garmin for navigation. My logbook is still an A6 notebook, which has survived all attempts at ransomware, backup failure and other losses. I plan routes on RidewithGPS.
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It shouldn't affect me either. I copy the FIT files off my device(s) every day so I'll never lose anything. I do this to partly as a backup and partly to upload some of them to Strava.
From they they're all backed up to my NAS and from there to Amazon S3. As close to zero chance of losing all of those backups as you can probably get.
I can re-create my history on any website I can import the FIT files into.
My 945 watch still works fine for recording runs.
It might be annoying if I was mid C25K and wanted to create a new workout for the next day, but I'm not.
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Thank goodness for Strava. All my activity is duplicated (backed up?) on Strava. I’ll have to rethink my intention to not renew my Strava sub in August.
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I don't back my Garmin up in any way other than it does itself but I am also completely unphased about possibly losing all of the data. When I used to run in the eighties and nineties I didn't even keep a running diary- I ran because I enjoyed it.
I have referred to my Garmin as my Thief of Joy. I realise that I can manage without all of the data, all of the pressure it loads upon me, all of the comparisons and nagging it gives me.
Something will be back eventually but in the meantime I will just get on with what I have planned in my head. I know what I have achieved so far this year and I realise that I don't need a cloud-based record as proof. I can simply go for a run to prove that I can now run 12 continuously.
I find this strangely and refreshingly liberating.
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[/url] https://www.dcrainmaker.com/2020/07/how-to-upload-your-garmin-workout-during-the-outage.html#comments[/url]
For those of us with rides to upload.
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Many, many years ago, well, about 10, Garmins came with a CD to install a program on your computer to store your data before, or instead of, putting it online. Unfortunately, not only did they get rid of it, they made sure newer Garmins wouldn’t work with it. That’s progress!
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Well this went a bit dark but they got a point
(https://pbs.twimg.com/media/EdpN08BXYAAtmyl?format=png&name=small)
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Many, many years ago, well, about 10, Garmins came with a CD to install a program on your computer to store your data before, or instead of, putting it online. Unfortunately, not only did they get rid of it, they made sure newer Garmins wouldn’t work with it. That’s progress!
Garmin Express won't download off my watch (Forerunner 610 via Ant dongle) if it can't phone home but after a lot of Googling around yesterday I managed to find a copy of Garmin Ant Agent which, after jibbling some settings, will download to the PC even if it can't connect to Garmin.
Whether that would work on newer watches I don't know. Then again I believe some of the newer ones you can just connect by USB and pull the data manually rather than using an ant dongle.
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Oof - I wonder how that got in!?
The company I work for got done with one of these earlier in the year; someone (not me!) left a VM with Remote Desktop running, exposed to the internet; which is just fish in a barrel to a bot. All the Windows VMs on a subnet got hit and needed to be rebuilt, but the Linux VMs were just fine :thumbsup:.
Once it's inside the Enterprise network - you're basically stuffed.
ETA: We're no longer exposing any Windows VMs to the internet, at all. We replaced the Old Ways with key-based SSH tunnels and remote private networks.
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Whether that would work on newer watches I don't know. Then again I believe some of the newer ones you can just connect by USB and pull the data manually rather than using an ant dongle.
All of the newer watches connect via USB so getting access to the data isn't a problem.
But the watches only hold a certain amount of history, the watch would wipe older activities to make space for newer ones. So if you haven't been copying them off then you can't get them from the GC website because it's down (and possibly lost forever if all of the copies within Garmin have been got via the Ransomware).
I've always taken copies of the data from my Garmins. I've got directories called "110history", "705history", "920history", "935history" and "945history". ;)
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All the Windows VMs on a subnet got hit and needed to be rebuilt, but the Linux VMs were just fine :thumbsup:.
I think we'll see the first big victim of a Linux specific bit of ransomware within a year. Ransomware targets the money and there's so much more stuff running on Linux (via AWS/etc) that is run by people with little or no clue about continued security, backups, DR, etc.
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All the Windows VMs on a subnet got hit and needed to be rebuilt, but the Linux VMs were just fine :thumbsup:.
I think we'll see the first big victim of a Linux specific bit of ransomware within a year. Ransomware targets the money and there's so much more stuff running on Linux (via AWS/etc) that is run by people with little or no clue about continued security, backups, DR, etc.
I'm no security expert, so I don't know what risks there are around exposing ports 80/443 and some random port for key-only SSH; maybe some form of injection attack on an API/HTTP request might get you access to the server's disk - but if that's separated from the internal enterprise network, it's still going to be tough to get at the stuff that matters. Maybe.
The safest thing to do is expose nothing to the internet at all - but that's kinda limited.
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Whether that would work on newer watches I don't know. Then again I believe some of the newer ones you can just connect by USB and pull the data manually rather than using an ant dongle.
All of the newer watches connect via USB so getting access to the data isn't a problem.
But the watches only hold a certain amount of history, the watch would wipe older activities to make space for newer ones. So if you haven't been copying them off then you can't get them from the GC website because it's down (and possibly lost forever if all of the copies within Garmin have been got via the Ransomware).
I've always taken copies of the data from my Garmins. I've got directories called "110history", "705history", "920history", "935history" and "945history". ;)
Ah I see what you mean. I've got all my running so far onto Garmin Connect, then I've been downloading/exporting the tcxs from there into a folder on my PC and then manually uploading to Strava. Which is a bit convoluted but does mean I have a backup.
My cycling is normally just recorded directly on the Strava app on my phone. I did do a full download from Strava a couple weeks ago but I should probably make a habit of doing it more often.
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Linux isn't immune to remote attacks. Any bit of software that listens on a port can theoretically have an exploit that can end up with shell access on the machine. From there it's a game of privilege escalation. There's always going to be some part of the OS or tool installed that can be abused to give root access.
Ransomware has two main requirements:-
a) Get in the door somehow (being infected over the Internet is unlikely) so it generally requires someone to do something stupid
b) Spread internally once in
For part (a) given how much software on Linux comes with installation instructions along the lines of:-
curl <url> | sudo sh
I'm surprised there aren't as many infections based on targeting the source sites and going from there.
As for spreading in a non-Windows environment, the proliferation of passwordless logins with ssh keys within organisations means it's possible to get to many different machines if you have access to one user account (or root access on a machine giving you access to every users ssh keys).
All that Linux is lacking is a nice consistent way of informing the user that their files are now encrypted and a ransom payment is required.
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Remote access stacks are the journos sexy approach with tropes of teenagers in dark rooms trying to type faster than the security specialist in the ops centre. In reality for something as big as this it’s like to be an insider who’s either been compromised in some way or is part of the gang. Occam’s razor suggests that they’ve probably loaded a patch and set a cron job to run.
There’s nothing ‘sexy’ about cyber crime these days and Organised Crime is probably involved somewhere.
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Many, many years ago, well, about 10, Garmins came with a CD to install a program on your computer to store your data before, or instead of, putting it online. Unfortunately, not only did they get rid of it, they made sure newer Garmins wouldn’t work with it. That’s progress!
Garmin Training Center. It should still work if you can find it to download somewhere. Though it has been discontinued for about 10 years, so no updates. Probably doesn't support newer Garmins, but you could manually import the files.
Or Turtle Sport may be a better option, a bit more up to date.
Or Golden Cheetah if you want more detailed analysis.
Or can just load all of your rides in Garmin Basecamp. It doesn't really have any sort of calendar view, but you could create lists and folders for various categories, or for each year, and get totals for those.
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Thank goodness for Strava. All my activity is duplicated (backed up?) on Strava. I’ll have to rethink my intention to not renew my Strava sub in August.
Maybe Strava will be next?
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Glad to be an eTrex luddite with a local[1] copy of all the data and a shell script to upload to Strava (https://yacf.co.uk/forum/index.php?topic=115548.0).
Friend who uses a high-end Garmin smartwatch to help manage their disability seems rather discombobulated thobut.
It's the usual lesson about relying on the internet-of-shit, with a side-order of anyone-can-screw-the-pooch.
[1] In the sense that it's automatically backed up to a machine in another city.
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I am not particularly fussed about uploading activities. GC is a useful for getting courses onto a device. BaseCamp is great when you are still at BaseCamp but when you are at camp 3 more difficult. Luckily I have the grouteloader iq app.. though you will need gc to install it
Sent from my iPhone using Tapatalk
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I must admit I did have a moment of panic yesterday as it all happened minutes after I started experimenting with one of the Garmin apis. I thought it was going to be a repeat of my inland revenue mainframe incident of 1997.
Sent from my iPhone using Tapatalk
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All the Garmin devices I've ever had (and that goes back to the Forerunner 201) have been accessible directly from within Windows Explorer or MacOS Finder. The data is stored in the 'Activities' folder on the device, and the data can be directly copied to your PC and then uploaded to whichever activity recording website or app that you prefer. There is no need to have an online connection via Garmin Connect.
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There is no need to have an online connection via Garmin Connect.
For a subset of the functionality, yes. I can use my watch to record activities without GC, but a lot of people rely/use on other functionality that does require the device being able to talk to GC.
For example, if I go to "Training Calendar" on my watch it helpfully says "Download your training calendar from Garmin Connect", which I obviously can't do. So I can't schedule a workout or training plan which many people use to get themselves through things like C25K.
That's why a lot of people are upset with Garmin.
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All of the newer watches connect via USB so getting access to the data isn't a problem.
If you have a Mac and a music-enabled Garmin like a 245, Android File Transfer is required to get the data to show in Finder.
https://www.android.com/filetransfer/
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my old gps running watch (310xt) can only connect via garmin express (not visible via file explorer), so unless i use one of my cycling computers, i have very little motivation to go out for a run - until they sort their systems out.
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my old gps running watch (310xt) can only connect via garmin express (not visible via file explorer), so unless i use one of my cycling computers, i have very little motivation to go out for a run - until they sort their systems out.
When you sync with Garmin Express, it will save a copy of the files on your PC, before uploading to Garmin Connect. So you should be able to find your runs in there. On Windows, it should be somewhere in the C:\ProgramData\Garmin directory.
https://support.garmin.com/en-GB/?faq=hTOCg4jWNN0iKtmlYPZY86
Or there are a few phone apps that can sync with Ant+, if your phone supports that.
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I found Garmin Express wouldn't let me start the sync unless it could talk to Connect.
Have a Google for Garmin Ant Agent, that, once you tell it to ignore Connect does a local sync. Or it's 12.5MB, I could email it to you though I did get it from an archivey website that I wasn't fully confident of. It's passed a virus and malware scan though and did what it was meant to do.
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my old gps running watch (310xt) can only connect via garmin express (not visible via file explorer), so unless i use one of my cycling computers, i have very little motivation to go out for a run - until they sort their systems out.
When you sync with Garmin Express, it will save a copy of the files on your PC, before uploading to Garmin Connect. So you should be able to find your runs in there. On Windows, it should be somewhere in the C:\ProgramData\Garmin directory.
https://support.garmin.com/en-GB/?faq=hTOCg4jWNN0iKtmlYPZY86
Or there are a few phone apps that can sync with Ant+, if your phone supports that.
the problem is that garmin express wouldn't even sync offline with the unit. and when online, it says that it cannot connect to their servers and that's it - can't open or sync anything. i've searched for locally stored historical activities, but could not locate the folder (there is garmin folder in x86 program files, but it contains system files and drivers, no activity data). found the historical .fit files in the directory in the link.
basically, garmin express only works when connected to their servers, which have been taken hostage now.
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I found Garmin Express wouldn't let me start the sync unless it could talk to Connect.
Have a Google for Garmin Ant Agent, that, once you tell it to ignore Connect does a local sync. Or it's 12.5MB, I could email it to you though I did get it from an archivey website that I wasn't fully confident of. It's passed a virus and malware scan though and did what it was meant to do.
thanks for the offer, but i'm alright, i've got other five garmin units which can sync locally, the only inconvenience is that they are all larger/heavier to carry than a watch and don't show the running pace (only speed).
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I found Garmin Express wouldn't let me start the sync unless it could talk to Connect.
Correct, Garmin Express won’t open at all.
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Garmin Express opens and runs on Windows 10 quite happily. I’ve just confirmed it can see my old Garmin Edge and it’s fit activities.
Garmin Basecamp can also see my Edge 500 and its fit files. I use my eTrex so it’s not impacting me anyway.
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Garmin Express opens and runs on Windows 10 quite happily. I’ve just confirmed it can see my old Garmin Edge and it’s fit activities.
Garmin Basecamp can also see my Edge 500 and its fit files. I use my eTrex so it’s not impacting me anyway.
this may be a bit misleading. yes, i can see .fit files on my edge 500 via file explorer, no need for garmin express.
when garmin express runs quite happily - do you mean it connects to the servers and syncs with garmin connect automatically? if not, then i can't see much happiness there.
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Garmin Express works for my old Edge but doesn't work for my new Fenix6.
I'm all chilled about it.
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Garmin Express opens and runs on Windows 10 quite happily. I’ve just confirmed it can see my old Garmin Edge and it’s fit activities.
Garmin Basecamp can also see my Edge 500 and its fit files. I use my eTrex so it’s not impacting me anyway.
this may be a bit misleading. yes, i can see .fit files on my edge 500 via file explorer, no need for garmin express.
when garmin express runs quite happily - do you mean it connects to the servers and syncs with garmin connect automatically? if not, then i can't see much happiness there.
Well how can it sync with Connect? There’s no server at the other end responding. It tells you that, and it’s quite happy about it. Some have posted above that it wouldn’t even start for them. :)
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The phrase 'Garmin Connect' can refer to different things, and I suspect there is some talking cross-purposes here!
- The web service, which is currently down;
- The mobile app which connects to the web service;
- The PC-based sync software which connects to the web service.
I can imagine how for example the mobile app may not launch if it can't connect, but the PC program can.
Neither will be able to upload to the web service, of course.
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The phrase 'Garmin Connect' can refer to different things, and I suspect there is some talking cross-purposes here!
- The web service, which is currently down;
- The mobile app which connects to the web service;
- The PC-based sync software which connects to the web service.
I can imagine how for example the mobile app may not launch if it can't connect, but the PC program can.
Neither will be able to upload to the web service, of course.
it's a bit confusing, but the pc-based sync software is called garmin express. currently it launches, shows an error and does nothing else.
garmin connect is a website and the mobile app, they are both quite similar in what they do.
garmin express is a pc interface to sync the devices automatically, and is very different from the above two.
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Yes, that's more correct.
I originally uploaded my stuffs to the 'old' Garmin website.
When they updated it to the 'new' site, they removed the upload button!
You *had* to use the Garmin Express sync tool.
I hated that, because it uploaded *everything* on my device, including stuff I did not want public.
At the time, their response was "well just delete those things you don't want public."
Well, yes, but by then it's also synced to other sites like Strava, and I need to go on a delete-fest across multiple platforms.
They eventually rowed back on that, and there is now an 'Import' option on the website.
I have since shut down the Garmin Express sync tool, and manually upload only those things I want to, like I used to do.
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Garmin have released an FAQ about their current situation.
https://www.garmin.com/en-US/outage/ (https://www.garmin.com/en-US/outage/)
For your education, here are some alternative, possible more accurate, answers.
1. As a consequence of a corporate decision to keep all our customers dependent on our servers for anything but the most basic functions, your smart devices are stuffed until we can get it fixed. This decision is also the reason that we became such a compelling target for those greedy bastards ( the criminals, not us) that have the tech know how.
2. SOS remains unaffected due to a decision by someone to spend money on an alternative backup platform. We will not be giving him his job back, even though his disregard of profit maximisation means that we are not completely covered in shit.
3. You’ll have to wait to back up your data, because even if we could ship an update to allow Garmin Connect to work off line, we’re not yet ready to throw in the towel and let you be independent of our servers.
4. We don’t know what’s happened to your data. I mean, the baddies (the criminals, not us!) shut us out of the system, so it stands to reason that they shut themselves out as well. We don’t know this though, and won’t until we can get access to our systems again.
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(I download the FIT files off my watch and upload them to Strava anyway, so I've got my run from this morning.)
Suspect I know the answer to this question but I'll ask anyway...
Is there any reason you don't set your Strava account to auto-sync with GC?
With my old FR 405CX, I could never make it work reliably with Garmin Express so used to do the same thing, ie pull the files off and upload them manually, but since I've been using Bluetooth-enabled Garmin devices, I just let them sync with GC via my phone and then let Strava sync with GC. I guess for the time being it will be back to manual uploading.
I've also requested my archive from Strava, so I'll have a complete offline record just in case...
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(I download the FIT files off my watch and upload them to Strava anyway, so I've got my run from this morning.)
Suspect I know the answer to this question but I'll ask anyway...
Is there any reason you don't set your Strava account to auto-sync with GC?
My GC account is private, my Strava account is public/open (to the point of not even having a privacy zone). I want the GC account to have everything (as it's the one that assesses my fitness/etc). The Strava account is just public showing off.
The main reason for not auto-syncing was the before school running club I help out with. We don't want times/locations/etc made that public. I get back and create a manual entry with time/distance details but no accurate timings or location info. Deleting it after it's already public isn't a workable solution.
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Deleting it after it's already public isn't a workable solution.
True that. I assumed it was privacy reasons, so that makes sense.
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Apparently, my entire Strava history only adds up to 46MB.
That's probably a sign that I don't ride/run nearly as much as I should. :-\
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Strava doesn't store all of the details that were in the original upload.
Forerunner 110: 7.3MB
Edge 705: 770MB
Forerunner 920XT: 58MB
Forerunner 935: 76MB
Forerunner 945: 4.92MB (only had it for a couple of months)
The Edge 705 is so much bigger as it's in verbose XML rather than compacy binary FIT files.
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How big is it when zipped?
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How big is it when zipped?
Actually, that was the zipped size. It's 61MB when unzipped.
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they have almost recovered now - garmin express syncs fine, garmin connect website is up and running, garmin connect phone app still under maintenance.
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Garmin Express (which I don't use much) is telling there's an upgrade to 7.x.x.x when I looked earlier this morning - I assume that's OK to install? [I have 2 Edge devices and a car satnav registered]
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Not quite up and running. While I can now login to connect.garmin.com it gives me "Looks Like Our Laces Came Undone We will be back up and running in a few moments."
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My 945 has synced to my phone which has synced to Garmin's servers. I can now see data from the last 4 days on my phone.
As Zed43 says above, the website is not quite back yet.
As I said elsewhere, Garmin should come back stronger from this. They'll be a considerable backlash against the reliance on Garmin's servers and they'll be removing some of those and strengthening their IT practices (including Disaster Recovery).
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My motorcycle GPS (BMW but it's a rebadged Garmin) has a (Garmin) phone app which it connects to for traffic info, rather than using the phone as a hotspot like anyone sensible would do. So, you need to remember to open the app before every ride, or no traffic info. Very silly.
Sensible design decisions. < -------------------------------------------------------------- a very long way -------------------------------------------------------------- > Garmin.
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Looks like they are almost back to normal now.
The only thing that I need to consider is whether to use Strava as a backup of Garmin and vice versa.
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Can't update my Garmin car satnav - "Server problems"
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Looks like they are almost back to normal now.
Garmin Connect website seems a lot faster than it usually is. Guess there are just fewer people using it at the moment as it hasn't been back up long.
Just back from a gentle 10k and it synced to my phone with no problems and appeared on the website. All of the data from the last 4 days (24/7 HR, Pulse Ox, steps, etc) is all there too.
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I’m back now. Including yesterday’s TrainerRoad workout which has synced.
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Looks like they are almost back to normal now.
The only thing that I need to consider is whether to use Strava as a backup of Garmin and vice versa.
Given that it’s just a setting and everything else is automatic, the only consideration is whether to share your data with another evil corp.
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Before I started using Garmin/Strava, I was using Endomondo. That seems to be still going, so is another option if you prefer their flavour of evil (looks like it is now owned by UnderArmour, who also own myfitnesspal).
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Before I started using Garmin/Strava, I was using Endomondo. That seems to be still going, so is another option if you prefer their flavour of evil (looks like it is now owned by UnderArmour, who also own myfitnesspal).
UnderArmour also own MapMyRun
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Speculation that they have the decryption key, i.e. they paid up:
https://news.sky.com/story/garmin-obtains-decryption-key-after-ransomware-attack-12036761
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Speculation that they have the decryption key, i.e. they paid up:
https://news.sky.com/story/garmin-obtains-decryption-key-after-ransomware-attack-12036761
you hardly need to speculate. There’s no way they’ve been able to decrypt AES256 in 4 days and it wouldn’t have taken them 4 days to renew service if they’d had a proper disaster recovery protocol in place.
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I dunno, there's also the possibility that they had backups, but not a procedure for restoring from them...
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I dunno, there's also the possibility that they had backups, but not a procedure for restoring from them...
ive thought about that, but can’t really see them restoring from backups if they’ve not got a DR in place. It’d take them a week to specify a quick and dirty infra spec.
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Or they had dr in place, but just not very good so didn't work as well as it should.
Actually a very likely scenario - proper testing of DR is nigh on impossible.
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In other news - though the app is still werriting about server maintainance, it has just synced 6 days of rides.
Kind of renders this joke redundant:
what's the difference between a Garmin and the Titanic, the Titanic will sync
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Or they had dr in place, but just not very good so didn't work as well as it should.
Actually a very likely scenario - proper testing of DR is nigh on impossible.
Or they had DR in place and it too got infected by the same ransomware. Most places just implement DR as a kind of flailover. One side goes down so they bring up the DR solution and it flailsover due for exactly the same reasons (load/bugs/etc).
(I'm just about to be on the end of another round of BCP works as we recently had a hardware failure in a build server. The current BCP docs state that the IT dept could have a replacement machine up and running in 48 hours - it was more than 3 weeks due to the problems of getting an engineer on site during Covid-19 lockdown. To be fair to them, they did start out trying to fix the old machine as they said that should be quick, it was only after 2 and a bit weeks [and the pressure building] that I asked them if it would be easier to restore the machine from backup as a VM and that was up and running within said 48 hours.)
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So what is the most effective defence against these encryption attacks? What would Garmin do now to prevent being hit again next week frinstance?
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Better Corporate IT Security and practices.
Diverse IT platforms.
Management that understand that these mitigations will cost large chunks of money.
Eradictating human employees.
The ransomware shouldn't have got in in the first place.
If it did get in it shouldn't have been able to attack so many systems.
If it does attack a system then it should be quick/simple to return to a backup of that system that was not infected.
All of which has a large CapEx cost and a relatively large ongoing OpEx cost that doesn't much visible benefit during normal operation. Hence the need to have budget for this even though it looks like it may never happen.
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Better Corporate IT Security and practices.
Diverse IT platforms.
Management that understand that these mitigations will cost large chunks of money.
Eradictating human employees.
The ransomware shouldn't have got in in the first place.
If it did get in it shouldn't have been able to attack so many systems.
If it does attack a system then it should be quick/simple to return to a backup of that system that was not infected.
All of which has a large CapEx cost and a relatively large ongoing OpEx cost that doesn't much visible benefit during normal operation. Hence the need to have budget for this even though it looks like it may never happen.
In that respect it’s a lot like pandemic planning and preparation.
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GC is still not completely working yet.
I couldn't get an interval workout onto my 945.
I could modify the workout on the GC website and see those changes relfected in the workout on my phone after a sync.
I could also schedule the workout for today on the GC website and see it in the calendar on my phone.
But no amount of syncing/rejigging/etc would make the workout or the calendar entry appear on the watch. Usually it's available under Training -> Workouts but there was nothing but a "Sync with GC for workouts to appear here" or similar. Also when it's scheduled for a specific day in the calendar then going to start an activity is enough for it to say "Do you want to do activity BLAH?".
Luckily it was just a warm up then 6 x 800m at 5:15/km pace with a 90s walking recovery after each, then a cool down jog home. Easy enough to do manually by just looking at the lap page (which I have setup to display lap distance, lap time and pace) and willing time to go faster than it does normally.
Thankfully my intervals aren't ever trickier than that although with more than 6 I may end up losing count accidentally on purpose but I guess it'll get sorted out by the next interval session in a week's time.
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Ah, seems they know about it and, quelle horreur, even admit workout syncing is not working:
https://connect.garmin.com/status/
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Here's a link that suggests Garmin paid the ransom.
http://news.sky.com/story/garmin-paid-m ... s-12041468 (http://news.sky.com/story/garmin-paid-multi-million-dollar-ransom-to-criminals-using-arete-ir-say-sources-12041468)
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I'm not particularly bothered to be honest. Garmin has to keep it's huge customer and user base onside and needs to return to business as usual as quickly as possible. I expected them to pay.
What this is a stark reminder of though for both tech companies and their customers is that the data is never 100% secure. Who knows how close the hackers got for instance to Garmin Pay information? Who knows how close they got to customer details including for instance payment information where customers buy services directly from Garmin.
I still expect there to be a huge bank hack at some point proving that our reliance upon online banking and contactless payments only increases our risk of personal fraud and potential loss.
Hopefully Garmin and all their competitors will be working extra hard to protect and secure their systems going forward.
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Looks like Garmin Connect is down again, which is going to be a major embarrassment for Garmin.
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Yep. I got a banner message proclaiming an issue with "one of our providers" but now it just says down for maintenance.
Garmin covering themselves in shame. They really do need to get their corpulent arses into gear.
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If it weren’t for the banner that keeps popping up it seems to be working
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Looks like Garmin Connect is down again
Temporary glitch? The phone app was working fine for me this afternoon and the website looks to be fully operational right now.
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For no other reason than to inform, I checked yesterday after my latest run and I find that Garmin has been dilligently sending my data to Strava as requested and is fully up to date. Strava is keeping this data "safe" for me and appears now to have the entirety of my data from when I started using Garmin Connect and cycle computers and long before I obtained a wearable.
What this means in reality is that I can now switch hardware in future away from Garmin should I so wish without losing my history. My personal preference is a future smartwatch / wearable with eSIM as discussed elsewhere. Wbo knows what the future holds?
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955 LTE probably in next 6-12 months
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That's very interesting. I wonder if they will follow up with a Fenix model. Inevitable I suppose.
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Thread resurrection time.
The Garmin servers have been down for a few hours and are still a coding to my tech. Anybody know what's happening at all?
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I can login to connect.garmin.com and edit an activity no problem.
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Outage on some services.
https://connect.garmin.com/status/
My run this morning synced ok but my son’s Glasgow Half Marathon didn’t around 1pm today and it has remained like that since.
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Indeed. My walk from yesterday shows on my watch but not on Garmin Connect in spite of multiple syncing episodes.
C'mon Garmin. Sort your shit out.
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Still not showing.
Methinks Garmin have flunked again.
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Been back up since at least yesterday morning.
Sent from my Pixel 7 Pro using Tapatalk
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I've not had any issues with GC over the last couple of days.
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Garmin still has not updated my activities from the server down day.
On top of that the stupid piece of shite Garmin Connect recognises my watch but simply refuses to connect to it. I have just spent a wasted hour of my life trying to get sub-standard tech to work.
I'm seriously at the end of my tether with this utter shit. Time to quite Garmin.
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So out of the blue and unexpectedly it has just "paired". I was eating supper and it suddenly decided to play.
Sodding tech. 😡