I had a grumpy old man moment in Boots this morning. I had a handful of items and was asking past the pharmacy counter to see that there was four members of staff behind the counter and that they had no customer queueueueueueing. I stoped and asked the salesdroid to pay for my items. She rather dismissively told me there was a till at the other end of the store, which I had already noted had on salesdroid and a queueueue. Had she been polite rather than dismissive I _might_ have wandered off muttering, however… I politely pointed out that a)there was a queueueue at said till point, b)she had a till, and c)there was 4 of them and no other customers. Her snarky backchat caused me to ask her a bit more forceful if d)she had heard of customer service. As one of the other three behind the counter was the store manager and he did not intervene, I suspect he might not have been totally happy with her attitude. I’ll find out from the other pharmacist, ie not the one that was there today, next time I see her as she is a friend.
The youth of today don’t know they’re born… grumble mumble etc.