In my work capacity as Custodian of Strong Radioactive Sources, I've been told I need to get some padlocks upgrades to a specific spec.
So I call the local Big Locksmith Company.
They know exactly what I'm talking about, and we agree a product and price.
8 padlocks at about £130 each.
He agrees to send me an e-mail confirming the order.
The e-mail comes in from ken.whatever@dumslensecurity.com.
( In all-caps. )
Fine.
After 2 weeks elapse, I need to chase the order.
I phone them.
Me: "Hi, Can I speak to Ken Whatever, please.
Them: "Sorry, he's left the company."
Me: "Ah. Then is there anyone else I can speak to, please? Concerning an order placed a couple of weeks ago?"
Them: "I'll put you through to the shop."
<ring ring>
"Hello?"
"Yes, hello. I was looking for Ken Whatever, but I understand he's left the company..."
"Oh, yes. He left 5 years ago."
"But I was corresponding with him only 2 weeks ago..."
"Oh. Was it by e-mail?"
"Yes..."
"Ah, well, he set up out computer. He set up the only e-mail address we have. We don't know how to change it. So all our e-mail appears to come from him."
Me: " ..... <speechless> "