room is fairly normal, heat wise.
bulbs are a variety of makes (getting harder to find the non LE ones) and are pearls. I'll tell them to try the LE ones if they won't get a specialist in.
I don't think that it's the switch - IIRC there are separate switches for the three lamp units in the room and they all have the problem.
Not sure what the difference between a consumer unit and an old fashioned box is?
Yes, it will cost money (but so do light bulbs) and it will certainly be cheaper if it stops the house catching fire.
this is what I say but you know what elderly parents can be like!