Yet Another Cycling Forum

General Category => The Knowledge => Further and Faster => Topic started by: PaulF on November 13, 2020, 03:08:03 pm

Title: Lost Zwift ride
Post by: PaulF on November 13, 2020, 03:08:03 pm
Battery ran out on my iPad mid ride so it won't upload to Strava and the companion app tells me the ride is still going on! Obviously if it's not on Strava then it never happened :)


I've tried uploading  the .FIT file from the app but Strava tells me it's unreadable.


Any thoughts?
Title: Re: Lost Zwift ride
Post by: grams on November 13, 2020, 05:59:27 pm
What happens if you press the stop button on the companion app?

And does it show as an activity in your Zwift profile?
Title: Re: Lost Zwift ride
Post by: PaulF on November 13, 2020, 06:23:03 pm
What happens if you press the stop button on the companion app?

And does it show as an activity in your Zwift profile?

It’s now stopped in the companion app and I can see it in my profile but can’t see how to upload.
Title: Re: Lost Zwift ride
Post by: The_Mikey on November 13, 2020, 07:11:11 pm
Can you log into Zwift via a web browser, and find your ride data there?  You may be able to download the data and manually upload it to Strava or wherever you upload your ride data.
Title: Re: Lost Zwift ride
Post by: LMT on November 13, 2020, 10:42:54 pm
On my laptop the ride is saved locally which I can manually upload.
Title: Re: Lost Zwift ride
Post by: PaulF on November 14, 2020, 06:41:04 am
Can you log into Zwift via a web browser, and find your ride data there?  You may be able to download the data and manually upload it to Strava or wherever you upload your ride data.

Tried that but as I said Strava reports the .fit file to be corrupted.
Title: Re: Lost Zwift ride
Post by: JonBuoy on November 14, 2020, 07:07:02 am
It is probably worth having a go with one (or more) of the fit file repair tools that are available.
Title: Re: Lost Zwift ride
Post by: AlexEaling on November 14, 2020, 10:44:55 am
Try the '3x tap on the Zwift logo' trick from here: https://zwiftinsider.com/retrieve-lost-ride/
Title: Re: Lost Zwift ride
Post by: PaulF on November 14, 2020, 11:18:55 am
Try the '3x tap on the Zwift logo' trick from here: https://zwiftinsider.com/retrieve-lost-ride/

Thanks, that allowed me to find the fit file which I later found to be corrupted. As I can’t open that ride in a browser on the Zwift site it seems well and truly broken. I’ve got a close idea of the distance etc. and I’ve entered it manually into Strava so I’m going to give up now. Otherwise I’ll spend more time fixing the data than I actually spent exercising.

I’ve also just put a spare charger in the garage to avoid a repeat of this.