The Patient Access electronic system works well for me.
The big improvement that my GP practice brought in was an in-house pharmacist, working part time. He can deal with prescription enquiries, and a whole lot of other things. He’s been especially helpful in helping me to find the most effective product option for my needs.
I’m sure he must be effective in reducing the need for actual GP appointments. The same can, I’m sure, be said of Prescribing Practice Nurses.