Author Topic: CTC Membership fee mess  (Read 2961 times)

robgul

  • Cycle:End-to-End webmaster
  • cyclist, Cytech accredited mechanic & woodworker
    • Cycle:End-to-End
Re: CTC Membership fee mess
« Reply #25 on: 14 August, 2024, 08:05:18 am »
There is, not surprisingly, a topic on this in the CTC/CUK/We Are whateveritisnow forum: https://forum.cyclinguk.org/viewtopic.php?t=162091

It seems to be a far too common occurrence.

Goodness me! That really is very bad.

I'm not a CTC member but did look at the thread - the fact that jumped out to me was they use Stripe as the payment provider . . . . Stripe is well-known for tardy processing of refunds (obvioulsy with an eye on their treasury function to maximise interest on cash-in-hand) - I've just waited 11 working days for refund from an online bike stuff retailer that processes payments through Stripe.   

Perhaps I'm old-fashioned but other than a) the mortgage payments on our BTL property and, b) the council tax on our own house - I have no DD payments preferring to pay as and when, partly to not to fall victim to erroneous payments and partly as I like to hold on to my money!

Kim

  • Timelord
    • Fediverse
Re: CTC Membership fee mess
« Reply #26 on: 14 August, 2024, 02:00:19 pm »
Perhaps I'm old-fashioned but other than a) the mortgage payments on our BTL property and, b) the council tax on our own house - I have no DD payments preferring to pay as and when, partly to not to fall victim to erroneous payments and partly as I like to hold on to my money!

Dr Biggles shared this philosophy.  Not so much out of mistrust of direct debits, but out of a curmudgeonly sense of getting one over on $utilityco if he waited until he got a red letter before sending a cheque.

This made things unnecessarily difficult for Mrs Barakta's-Mum when he died, as there was no way to pay the (by now overdue, because he'd been ill for a few weeks) bills without extensive deathmin.  The don't-tell-the-bank-until-last approach wouldn't help.


In my limited experience, the direct debit guarantee works.  Of course, it does require that you pay attention to what you're being charged, and that you've got enough of a buffer that knock-on effects of likely overcharging won't break something important.

IanDG

  • The p*** artist formerly known as 'Windy'
    • the_dandg_rouleur
Re: CTC Membership fee mess
« Reply #27 on: 31 August, 2024, 11:03:41 am »
My membership renewal is due on 8th September. They are currently bombarding me with letters and e-mails asking me to renew and how to make a payment. I have a direct debit set up so payment is automatic.