Ah, that's interesting, Wombat. I've been trying to get SSE to fit a smart meter for ages but was told they couldn't because of my PV FIT set-up. From what you say they are now able to do this. Let me know how it goes.
I will!
You may not be surprised to hear that it did NOT happen!
Sentences involving the words "arse" and "elbow" or "Arse-couldn't find-both-hands with" spring to mind. We got a letter confirming our appointment, Mrs W waited in for them, as I was working down the railway, and they didn't show, so she called, and spoke to someone who said there was a system problem, and anyway, you can't have a smart meter with solar PV. Mrs W insists on speaking to a manager, or someone who can find their arse with both hands. They didn't have one, so he phones me this morning, and he plainly doesn't know a lot about such things, as he's just a call centre manager, not a smart metering person. After hearing my side of the story, he says he'll research and phone back, which he does. He tells me there are still software issues regarding smart metering and export meters, which would affect my FIT payments. This is plainly bollocks as the FIT payments are based on what the export meter says, which is nothing to do with any consumption metering. I had previously heard no suggestion that the smart meter interfaced with the export meter anyway, so was at a loss to see what that had to do with it. He then told me they would give me £30 compensation for the missed appointment, which is handy as the central heating pump has died this morning, but I still have no clear idea whether I will get a smart meter before I die of old age.
I will therefore raise another complaint insisting that someone who is fully acquainted with the relationship between arses and elbows contacts me with the full truth, rather than some half truth based on a 2 minute conversation with someone in another call centre. Sadly all of the folk I used to deal with on energy or smart metering matters at SSE have conveniently been made redundant, or shifted into management rather than technical jobs. Well, it beats baiting TV licensing, as a sport, I suppose...