I haven't been able to identify where the nearest masts are to my house. Presumably this data is available?
I'm not dissatisfied with the speed I'm getting, but a little more would always be nice. I'm not planning to climb a ladder to fit an aerial, and I have a suspicion that, since Three have a planning application to place a 5G mast less than half a mile from my house, to the north of us, such an aerial would be of benefit for a limited time.
My mobile phone, with EE, received a 5G signal. I've just compared the two: 4G hub - 37Mbps. Phone: 94Mbps.
I have just revisited my dispute with Virgin and informed the arbitration service that they haven't complied with the ruling. They were given 20 working days to do so. They haven't refunded any money, and I have told Virgin I no longer wish to continue with their services. I did this in writing via the arbitration service before my contract expired, but the Virgin droid I was dealing with said that it was not possible for me to terminate my contract that way and I had to dial a number. I'm sure, legally, she doesn't have a leg to stand on, but I want shot of the bastards so I did phone them up. The guy I spoke to told me that I had to give 30 days notice. I told him I had already cancelled my DDs.
Since then, I have found this rather useful web page, of which I was hitherto unaware:
https://www.cable.co.uk/broadband/guides/contract-end/Between 40 and 10 days before a contract is due to end, the service provider should send the customer an "End of Contract" notice. Virgin certainly haven't done this, because of course they had an incorrect set of contract dates in place, which they had to alter retrospectively. I shall speak to my bank in the morning and double-check that no more money will be paid to Virgin.