[lets out a deep breath] Tries to make a long story short...
Previous owner passed my name over to SSE when we moved in back in June. Peli called them the very next day and told them that we have moved in. They couldn't let Peli do the paperwork because it was in my name but could cancel my name/account and set up an account in her name.
X months down the line, we get a bill for non paid gas in my name. Peli called up and found out that they have taken the money that we paid them but haven't added it to any account at all. We then moved to N-power which did do a great job, some delay from SSE, but we managed to change over.
We just got the finial bill, to whom we never paid anything under that name, from SSE : I'm in credit to the tune of £0.06 ... eh?
This faffing about, us calling up chatting to their staff and sending the letters out must have costs a fair bit, and now they credit me, ok only 6p, no wonder the power companies put put their prices.