Author Topic: Fasthosts. How do I stop a hosting package?  (Read 4693 times)

Seineseeker

  • Biting the cherry of existential delight
    • The Art of Pleisure
Fasthosts. How do I stop a hosting package?
« on: 21 April, 2008, 10:24:08 am »
How do I terminate my hosting package for one of my domains. I want to keep the domain name, I just want to stop the hosting for the time being. It's just they automatically take your money one month in advance and I want to prevent that!!

Re: Fasthosts. How do I stop a hosting package?
« Reply #1 on: 21 April, 2008, 10:30:08 am »
I've never used Fasthosts, but most hosts will generally make it a pain in the arse to cancel their services (although some are better than others) Sometimes a phone call will sort it out, or even just raising a "ticket" in their support section.

I can't remember who it was, but a few years ago I wanted to can the hosting package and they just wouldn't play ball, so I just canceled the credit card I was using and got a new one. They can't take money from a nonexistent card!
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Valiant

  • aka Sam
    • Radiance Audio
Re: Fasthosts. How do I stop a hosting package?
« Reply #2 on: 21 April, 2008, 11:29:38 am »
Phone em, they are really friendly and easy to get on with.
You have the right to remain silent. Anything you say will be misquoted, then used against you.

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Re: Fasthosts. How do I stop a hosting package?
« Reply #3 on: 21 April, 2008, 09:35:25 pm »
Set the domain not to renew automatically and they won't charge you.

Then change the IPSTAG for the domain to that of your new host. With .com domains I don't think you can transfer during 2 months before renewal although that could have changed.



Seineseeker

  • Biting the cherry of existential delight
    • The Art of Pleisure
Re: Fasthosts. How do I stop a hosting package?
« Reply #4 on: 22 April, 2008, 10:09:03 am »
Thanks. I want to keep the domain name, but stop the hosting. I am not hosting it anywhere else.

Re: Fasthosts. How do I stop a hosting package?
« Reply #5 on: 22 April, 2008, 06:14:00 pm »
You'll need to renable the charge before the expiry date to allow them to renew it. I'm not sure what happens immediately after the expiry date but with .co.uk after 3 months it's released so anybody else can register it.

With fasthosts you can "park" a domain to remove all services but you'll still need to pay for the renewal if you want to keep it.