My phone started misbehaving yesterday - started giving me messages warning that the battery was not a genuine item of fruit, showing 0% even though it was fully charged, and then resetting itself every couple of minutes.
Luckily, I'm working in Stratford today so was able to book an appointment at the Westfield fruit emporium during my lunch break.
The friendly, helpful Genius ran her diagnostics and found that the whole innards need replacing. "Of course, if you'd bought it from us, we could do that under warranty, but since you tell us you bought it from your phone service provider, it will cost you £275."
OK, maybe I'll go back to giffgaff and see if they'll sort it for me before spending that much money!
Just been rooting through my giffgaff account and they have no record of me buying the phone... Eh? You what?
A bit of further rooting through my emails shows that in fact I did buy it direct from the Cupertino greengrocers after all.
In fact, I now remember that one of the reasons I bought it direct was precisely so that I would be ensured of better/cheaper service if/when something went wrong. Of course!
Oh well! Fortunately, I can go back there after work, so hopefully they will be able to sort it. They'd better - they tried a factory reset while I was in there and that has completely bricked the phone, so if they can't do anything with it, I'm totally scuppered. Not coming into the office again for nearly two weeks and don't have a local greengrocer...