I'm sure there are health professionals here that may add to the discussion . . . .
1 I have the NHS app on my phone - all set up through the GP practice (in SuA) - seems to work fine as it has appointments, medication details to place repeat prescriptions, some history etc etc. [I also have an online ordering app for the pharmacy, which is owned by the GP practice]
2 I have been having some treatment at South Warwickshire NHS Foundation Trust (that's at Warwick Hospital and at the satellite hospital in SuA) . . . today I've had a letter saying that the trust has a "new patient portal, MyCare in Warwickshire" and saying I'll get a text inviting me to register [That's a challenge as they don't have my mobile number - but that's incidental at the moment] It's not very clear what the portal will do.
3 I am also a customer at Coventry University Hospital (Walsgrave) after some serious surgery stuff 7 years ago - I'm pleased to say that I'm now just on an annual appt (with some blood tests) with the consultant. That's all paperwork in the post - but I guess at some point that'll get to be online.
Now, what I can't understand is why the SWFT portal content isn't on the NHS app (and presumably in due course the Walsgrave stuff) - i.e. everything in one place? - a.k.a. "joined up" and not duplicated.
Is it just poor planning, poor thinking, insular managements . . . or what?