It all started with the car getting bashed in a small village hall carpark while we were out riding the other week. One quite dented rear door and no note of course! As the car is 10 years old and only worth £500-£1200, according to Glasses, I decided it wasn't worth going to the insurance company to get it fixed. I thought maybe they would write it off.
Anyways, I found a complete door on Ebay, correct colour age etc for £30 but the seller wanted personal collection only. It was 300miles away. I contacted him and he agreed to pack it up if I organised my own courier. Parcel Force were the cheapest, just under £50, so I could have a repair for under £100.
But, and you know what is coming, the door arrived bashed, not badly, but bad enough. One corner of the door was not protected by foam and it had been dropped on that corner of course. Seller says it was packed adequately and it is the couriers fault but the courier, paid for separately by me, will insist that is was not packed correctly given its weight (30kg) and I feel are unlikely to pay any compensation. Talk about leaving it in its original packing and them taking it away to examine etc.
Is it worth pursuing Ebay or PayPal? What protection do they offer buyers?
Any thoughts, advice etc appreciated.
Thanks