My brother was sending me some legal documents which I had to sign and return to the solicitor ASAP so he sent them signed-for & tracked yesterday.
I waited in today to make absolutely sure I took delivery but was surprised when I saw the postie (not our usual) wandering down the street. I went out and asked him if there was a signed-for letter to my address. He simply said "no", so I went inside and looked up the tracking number.
Lo and behold, it was shown as being delivered 1 minute before & signed for by someone called "Carin". I went back out & asked him who Carin was & where she lived - he said he couldn't remember.
I gave him the benefit of the doubt & checked with all my neighbours who were at home. As I thought, none of them had my letter. I caught him up further down the road and told him straight he was lying to me and had signed the machine himself.
He started to become quite aggressive & refused to answer any more questions. Said he would call the police and get my address barred from receiving mail! He then drove off.
On a hunch I looked though my upstairs neighbours' letter box & lo and behold there is my letter, so close but so far - my neighbours are away on holiday & I have no contact details for them (central London rental land).
So he has faked a signature & invented a name, posted my letter through the wrong letter box and then spent 5 minutes lying to my face about what he's done. Have lodged a complaint with RM.