Working in government, you just can't win--if you're slow, everyone complains, and if you're fast, everyone says you need more work to do.
We sometime joke that if you make everybody equally unhappy, you're doing a fair and balanced job.
We managed to miss someone's recycling box on Tuesday. He rang and left a message with the office, and then rang and left another message with a different office. We were trying to ring him back to say "leave the box out, we'll come get it", but his phone was constantly engaged, presumably ringing the whole phone book about it. So I just went round on my bike, with some carrier bags, and knocked on the door and apologized and said I'd take the stuff there and then.
As I was bunging it in carriers, the chap said "But, I don't understand, how did you know you'd missed me?"
Something to do with the multiple phone messages you left!
I would say maybe he thought we'd all gone home, but the first message he left was with an actual person, not an answerphone!