Dear GP practice, usually the service I have from you is excellent. Your receptionists are both pleasant and helpful, the practice nurses aren't idiots, all of the GPs are nice, helpful, and discuss their reasoning with me in a way I can understand without making me feel they're talking to a thicky. Your repeat prescription service is very good. And, when I have to phone you as a professional about a service user, you're pretty good too. On the whole, I'm very happy with you.
However, for some reason the last time I ordered a repeat of the Elocon cream for my eczema, for some reason I got hydrocortisone. I have used the Elocon for about 20 years now because hydrocortisone doesn't work. But, I thought I'd give it a try, and after two weeks of twice a day application, it's done fuck all and I now have a scabby back, shoulders and neck which are very very itchy. Plz to not be changing things without discussing it with me first, kthnxbai.
(This is a grumble and not a rant because I rang them, spoke to the duty doctor and she said "ok, I'll do a script for Elocon straight away").
