Doctors receptionists.
Now, this is a sweeping generalisation, and doubtless there are some lovely people out there doing the job but EVERY SINGLE FUCKING HARPY I have encountered doing this job seems to think it's her job to protect doctors from patients.
i) 'Normal' is not what blood test results say, they give NUMBERS. Tell me the fucking numbers.
ii) "We don't have email". You are a fucking liar. Of course you do. You just have a policy not to email patients.
iii) "I can't post them to you". You can't post my results? You wont post them, more likely.
iv) "I'll ask doctor if you can have them". You what? I do not need someone else's permission to have my results.
v) "phone later today and I'll let you know what he says, and then you can pick them up". Riiiiight. I get to do a 20 mile round trip to save you a stamp & envelope.
I think I'll ask to send her an SAE when I call to see if my (actually quite pleasant and reasonable) GP 'lets' me have a copy of my results.