It annoys me a bit, when public eateries make chilli very hot.
...but it happens so rarely, that you're likelier to find teeth on the hen from which the chicken tikka masala was made than a chilli in an eating establishment that actually tastes at all of chillis. Also, if they are in any way hot, they are usually labelled as so. unfortunately, public eateries also tend to label things as "
DANGER: REALLY, REALLY, REALLY HOT BEYOND BELIEF!!!!" when in fact they should be relabelled as "mince with kidney beans that were cooked in the same room as a packet of ten-years-out-of-date-sun-faded-to-pale-orange cayenne pepper". The fact that, almost universally, things sold in restaurants/pubs as "chilli" are so mild they may as well as be mince and dumplings with the dumpling fished out and replaced with kidney beans annoys me.
If they want to give people the option to have really hot chilli, they should provide some very hot sauce on the side.
By and large, that would work for me, although it would depend on the quality of the hot sauce, and would never be as good as having something cooked long and slow with a really fruity flavoured hot chilli such as the habanero/scotch bonnet/naga types. I'm not a great fan of the rather chemical tasting heat you get from the likes of the ultra-hot Dave's Insanity Sauce/Arson Fire/Who Dares Burns/etc. condiments for example.
Most of the time, if you make the mistake of ordering the chilli and it is yet another mince-minus-dumplings-plus-kidneybeans on rice combos and you ask if they have any chilli sauce to pep it up, if you're really, really lucky, you'll be offered a nearly empty bottle of Tabasco (out-of-date and sun-faded, naturally).
I'd love to find somewhere that made a hot, flavourful chilli nearby here (in deepest Essex... I'm told that the Viper pub does a good hot one, but haven't sampled it yet).
(Arch - I'm not meaning to have a go, by the way ... just letting off steam in here in lieu of a Food and Drink Rant thread).