I recently bought a Hewlett Packard Laserjet printer. It prints beautifully and I'm very happy with the quality of the output BUT I cannot get it to communicate wirelessly with any of our devices - iMAc, laptops, phones - so the only way I can print is to save a document to a USB stick and pop that into the printer port.
The printer has correctly found our BT hub and, according to the touchscreen display, is connected, with a full strength signal. However, it doesn't show up on any of the devices. We can set up a wireless connection called HP Direct, but this requires the user to disconnect from the broadband each time they want to print anything and, on the occasions we have tried it, works only occasionally.
I should mention that the printer this replaced worked wirelessly with all our hardware.
Any suggestions before I return it to the retailer?
PS - next I'll come along asking about my vanished email account....