One of the questions was: "Would you recommed this trust to family and friends for the procedure
you recently had"? Family live in different parts of the country and friends/acquaintences wouldn't
really have much choice, since they aren't rich enough to afford private healthcare.
This "would you recommend this X to your family" seems to be a new NHS-wide metric for whether services are any good or not. I suppose you have to view it in the spirit in which it's intended, and not get hung up on specifics.
Up to a point, Lord Copper!
The service I got from CMH was fine BUT it's 6 miles and two buses from here. It has no taxi rank. Transport and access are a real PITA and no local cabbies wanted to ferry me to the back of beyond at 6.30am.
I waited six months from my initial outpatient assessment (which was 3 ½ months from my initial referral) to the date of surgery.
I should have gone for a pre-op assessment at 8.30am a few weeks ago. I managed to skip that but it would have been another long trek for scant purpose. Minor surgery under local anaesthesia really does not need this.
There were around ten members of staff in theatre. I'm sure some were students/trainees but I have seen smaller teams managing a ruptured abdominal aortic aneurysm!
I had similar surgery at my local community hospital 8 years ago. It seemed to involve fewer hospital visits, staff and logistic hassles.
In reality, I doubt I would recommend the place to family because it's SO inconvenient.
It seems much patient and staff time is occupied with wasteful non-clinical matters!