Author Topic: Electricity Smart Meter  (Read 58725 times)

cygnet

  • I'm part of the association
Re: Electricity Smart Meter
« Reply #325 on: 20 October, 2022, 01:11:41 am »
80-(400/6) = 13

400 being the gov discount, paid over 6months

If you are in massive credit (possible after a warm summer) rest assured you are not receiving this discount because you are using less energy than the DD computer expected.

I Said, I've Got A Big Stick

Adam

  • It'll soon be summer
    • Charity ride Durness to Dover 18-25th June 2011
Re: Electricity Smart Meter
« Reply #326 on: 20 October, 2022, 07:28:53 am »
Thank you!  I'd forgotten about the rebate.  I've emailed Octopus several times about the unbilled electricity since 29th April, so if they eventually respond, that will eat up a bit of the surplus.
“Life is like riding a bicycle. To keep your balance you must keep moving.” -Albert Einstein

TimC

  • Old blerk sometimes onabike.
Re: Electricity Smart Meter
« Reply #327 on: 20 October, 2022, 10:47:21 am »
My smart meter display unit, which has been working perfectly for the last couple of years, has just gone into a terminal reboot loop. It’s right next to me at my desk, and it’s bloody annoying!

Re: Electricity Smart Meter
« Reply #328 on: 20 October, 2022, 01:18:11 pm »
I've emailed Octopus several times about the unbilled electricity since 29th April, so if they eventually respond, that will eat up a bit of the surplus.

I had this exact problem with Eon, who don't seem to have a functioning email account, just a hellish website with an FAQ loop. When I phoned up billing they fixed it immediately, although the fix was weird. Essentially my entire electricity usage for 9 months was plonked onto the day after my previous successful bill. This resulted in my account history as appearing to be in debt for the first few of those months as the direct debits working into the "usage". The net result works out, but I'm keeping an eye on credit reports to make sure that this hasn't resulted in looking like unpaid bills.

felstedrider

Re: Electricity Smart Meter
« Reply #329 on: 04 November, 2022, 06:47:10 am »
BG just cancelled Mum’s installation next week.  ‘Shortage of engineers’.

No ability to re-book.  They will be back in touch.

We are making a New World (Paul Nash, 1918)

rogerzilla

  • When n+1 gets out of hand
Re: Electricity Smart Meter
« Reply #331 on: 09 November, 2022, 07:48:47 am »
Hard work sometimes pays off in the end, but laziness ALWAYS pays off NOW.

quixoticgeek

  • Mostly Harmless
Re: Electricity Smart Meter
« Reply #332 on: 09 November, 2022, 12:44:53 pm »
A reason for perhaps not switching…

https://www.bbc.co.uk/news/business-63554879#:~:text=More%20than%20152%2C000%20households%20with,doubled%20to%20108%2C000%20in%202021.

Was just coming here to link to this.

That they can do this as a remote switch is frankly horrific. I had been pro the idea of smart meters and flexible billing. But this feature creep to me is an absolute no.

:(

J
--
Beer, bikes, and backpacking
http://b.42q.eu/

Kim

  • Timelord
    • Fediverse
Re: Electricity Smart Meter
« Reply #333 on: 09 November, 2022, 12:49:29 pm »
I dunno, on one hand it's better than having them gain access to your home in a less-than-polite manner to swap the meter.  But if it makes it easier for the supplier to do then that's likely to encourage them.

And you can bet that just because it also makes it easier for the supplier to switch you off pre-payment, they won't.  (When I was a PSO we spent a couple of years trying to persuade British Gas or whoever to give us a normal meter, without success.  Even the scamming bastards at London Electricity couldn't manage it when they fraudulently signed us up, which is how we ended up buying our gas from nobody for the remainder of our tenancy.)

TBH, this wouldn't be anywhere near as big a problem if the unit rates on pre-payment meters were fair.  I reckon that's what needs fixing.

quixoticgeek

  • Mostly Harmless
Re: Electricity Smart Meter
« Reply #334 on: 09 November, 2022, 01:04:17 pm »
TBH, this wouldn't be anywhere near as big a problem if the unit rates on pre-payment meters were fair.  I reckon that's what needs fixing.

Actually, that's the more salient point.

It's not like you can shop around on prepayment.

J
--
Beer, bikes, and backpacking
http://b.42q.eu/

Kim

  • Timelord
    • Fediverse
Re: Electricity Smart Meter
« Reply #335 on: 09 November, 2022, 01:11:30 pm »
It's not like you can shop around on prepayment.

Which raises another good question: Why not?

Pre-payment is a convenient way to pay for things you don't use very much of.  It's extremely popular in telecoms.  Given that we now have suitable tech to implement it, why shouldn't electricity work that way?

(The answer is probably that the providers want a guaranteed income to cover the costs of maintaining the network.  And you can imagine a future where people switch to PAYG electricity to cover the handful of units they aren't able to generate themselves with solar and battery storage, which isn't going to be very lucrative for the supplier.)

felstedrider

Re: Electricity Smart Meter
« Reply #336 on: 09 November, 2022, 01:18:01 pm »
Suppliers can only switch you to prepayment if there's a debt and the supplier has made reasonable efforts to come to a settlement.

Of the 27m domestic meter points in the UK 4m are prepayment so it's pretty common.

Prepayment tariffs are also subject to the price cap.   Tariffs are higher than standard credit but not significantly.   It's right, though, that not all suppliers are interested.   There are a couple (Utilita and E) that specialise in this space.

quixoticgeek

  • Mostly Harmless
Re: Electricity Smart Meter
« Reply #337 on: 09 November, 2022, 01:48:43 pm »
Suppliers can only switch you to prepayment if there's a debt and the supplier has made reasonable efforts to come to a settlement.

Define reasonable.

Quote

Of the 27m domestic meter points in the UK 4m are prepayment so it's pretty common.

Prepayment tariffs are also subject to the price cap.   Tariffs are higher than standard credit but not significantly.   It's right, though, that not all suppliers are interested.   There are a couple (Utilita and E) that specialise in this space.

Those 4m are going to be disproportionately poorer people, who are then faced with a higher cost. It's another case of Sam Vime's theory. It costs more to be poor than it costs to be rich.

J
--
Beer, bikes, and backpacking
http://b.42q.eu/

felstedrider

Re: Electricity Smart Meter
« Reply #338 on: 09 November, 2022, 03:04:33 pm »
Suppliers can only switch you to prepayment if there's a debt and the supplier has made reasonable efforts to come to a settlement.

Define reasonable.

Quote

Of the 27m domestic meter points in the UK 4m are prepayment so it's pretty common.

Prepayment tariffs are also subject to the price cap.   Tariffs are higher than standard credit but not significantly.   It's right, though, that not all suppliers are interested.   There are a couple (Utilita and E) that specialise in this space.

Those 4m are going to be disproportionately poorer people, who are then faced with a higher cost. It's another case of Sam Vime's theory. It costs more to be poor than it costs to be rich.

J

As I've mentioned previously I don't work in supply so I only interject to add a bit of reason or the odd fact.

The definition of reasonable efforts to get a customer to pay debt is in the regulators hands.   We're running into a period where bad debt on energy will get much, much worse but it's the suppliers that will bear the burden.   As I've said before it's desperately thin margin market so this will make the sector even worse.   I'm slightly surprised we've not seen more supplier failures but there's not many left.

Prior to the intervention on the 1st Oct the cap was as follows (assuming average usage) :-

Credit meter - £3,549
Prepay - £3,608

about a fiver a month......

The intervention capped everyone on a SVR at £2,500 (assuming average usage) - prepay and credit all pay the same.   

Not sure what will happen come April. 

felstedrider


Re: Electricity Smart Meter
« Reply #340 on: 15 November, 2022, 10:39:48 am »
My smart meter was fitted yesterday. It has already drained three new AAA batteries, and has now
reverted to a foreign language for data read-outs. I've contacted Octopus and await their resolution.

rogerzilla

  • When n+1 gets out of hand
Re: Electricity Smart Meter
« Reply #341 on: 15 November, 2022, 10:48:46 am »
My smart meter was fitted yesterday. It has already drained three new AAA batteries, and has now
reverted to a foreign language for data read-outs. I've contacted Octopus and await their resolution.
I presume you mean the cheapo monitor, rather than the meter itself?  Mine runs off the mains, or would if I used it.
Hard work sometimes pays off in the end, but laziness ALWAYS pays off NOW.

Re: Electricity Smart Meter
« Reply #342 on: 15 November, 2022, 10:53:44 am »
My smart meter was fitted yesterday. It has already drained three new AAA batteries, and has now
reverted to a foreign language for data read-outs. I've contacted Octopus and await their resolution.
I presume you mean the cheapo monitor, rather than the meter itself?  Mine runs off the mains, or would if I used it.
Yes, that's correct, it's the monitor. It has frozen, showing the same reading, despite items being
switched on and off.

Re: Electricity Smart Meter
« Reply #343 on: 15 November, 2022, 11:01:37 am »
The monitors are only designed to have battery backup, not operation, they should run from mains.

Tim Hall

  • Victoria is my queen
Re: Electricity Smart Meter
« Reply #344 on: 15 November, 2022, 11:13:25 am »
The monitors are only designed to have battery backup, not operation, they should run from mains.

Presumably so that in the event of a power cut you can tell you're not using any electricity.
There are two ways you can get exercise out of a bicycle: you can
"overhaul" it, or you can ride it.  (Jerome K Jerome)

Re: Electricity Smart Meter
« Reply #345 on: 15 November, 2022, 11:47:23 am »
The monitors are only designed to have battery backup, not operation, they should run from mains.
So the guy who carried out the work didn't do his job properly, as he didn't explain this. :(

Kim

  • Timelord
    • Fediverse
Re: Electricity Smart Meter
« Reply #346 on: 15 November, 2022, 12:06:51 pm »
The monitors are a waste of time anyway. Play with it for a few days then consign it to the dusty box of random cables.

Re: Electricity Smart Meter
« Reply #347 on: 15 November, 2022, 12:12:57 pm »
My monitor lives in the little box I put on the wall that also holds the router and smart hub. Used to have it out on display, but it just got a bit depressing to watch.

Re: Electricity Smart Meter
« Reply #348 on: 15 November, 2022, 12:15:05 pm »
Actually not quite useless, for a couple of reasons.

1) The MAC address on the unit will give you access to your data https://data.n3rgy.com/consumer/home - there appears to be no other way to access this

2) Is useful for a visual validation of energy usage of any individual thing, especially those you can't plug into a meter

Kim

  • Timelord
    • Fediverse
Re: Electricity Smart Meter
« Reply #349 on: 15 November, 2022, 12:35:02 pm »
I've got better ways of doing both those things, but I accept that's unusual.

Our older smart meters let you access the raw meter reading from the monitor, which was useful, because the supplier couldn't access the data and I had to submit readings.  The new ones don't have that feature.  It's like when Garmin removed the 'stay on' setting.