I gave komoot ago. I use it some times, tho not all the time. I like the fact it actually tells me when there are ferries, tho like all route planners I've used, it would be nice to have a "avoid stairs" option. Not something you'd expect to need on a cycle planner...
They also tried to route me down the a14 near Cambridge... When I mentioned this to their twitter support, the response was *shrug*
But, by far their biggest screw up is a couple of days before one of the worlds best known ultra races, that they are a sponsor for, they rolled out an update to the app, which bricked it for a number of people who didn't have the very latest version of android. It also bollocksed up all offline maps, so users had to download them all again, often on mobile data...
Their support was pretty good with this one, I had a good email exchange, and they eventually sent me an older version to install, which was quite a faff. The fact they thought it was a good idea to push an upgrade out in the week before a flagship event they are sponsoring is a major fuck up that really shouldn't happen. As someone who's job role often involves deploying things like this, a basic awareness of the commercial impact of a roll out is an absolute must. (Same reason you don't deploy the day before Christmas...). Their support was good, their manglement decisions are questionable.
I love the fact they give you a road type, as well as the surface, and understand where ferries are. I just wish they were better at knowing what's really shit to cycle on. *cough* A14 *cough*
J