Two stories with third party idiots staffing the Market Rasen control
On the way up they were doing fish and chips. a yank before me asked a bad tempered and rude 'head chef' if there was any tomato sauce
'are you taking the piss? if you want tomato sauce, go down the road to the shop and fucking buy some'
we met at a later control and yank pointed out that every other control had tomato sauce, even those not serving fish and chips
and Market Rasen South, the same outfit had no hot food at 4.30am, only muesli and bread, a bad tempered second chef grudgingly agreed to cook a plate of scrambled eggs only when asked to and did it one plate at a time when asked, when I was a minute late coming to collect mine he told me he was very busy and didn't have time for time wasters
it was so ludicrous, he was doing nothing other than chat to the other kitchen staff, that I could only solemnly thank him, there were loads of riders still there and they were doing absolutely nothing about making anything for then
MR and Pockington were noticeably substandard regarding food and attitude because they used professional caters at least in part, Pockington had only a sausage and an egg on a side plate, dried under a heat lamp with a dish of dodgy pasta, lukewarm on top and cold at bottom, and their orange squash was rank
no better on the return after getting cold and wet in the rain they served lukewarm food, no pudding and had the aircon for unfathomable reasons
the other controls were all anything between good and splendid with lovely volunteers, Kirton for me, all home cooked food from some very cheerful and encouraging catering students
Actually we used independent professional caterers at Kirton too. And St Ives and Brampton. It was actually the school that catered at Pocklington, as they did at Edinburgh, Thirsk and Moffat too.
I completely take on board comments about Vincent at Market Rasen. His behaviour at Market Rasen was totally unacceptable, in particular his treatment of our volunteers and his own staff. We will not be using his services again. Apologies to anyone who was on the receiving end of his abusive language. If it's any consolation, I got a few stroppy stares that I'm sure would have been barrages of abuse if I wasn't the person paying him at the end.
I don't accept your description of the other chef as an 'idiot'. He was an incredibly hard-working and good-natured chap whom I gave a generous tip for enduring a constant barrage of abuse from Vincent. He was also under the cosh because the third chef had to be sent home for drunkenness. Any grumpiness after catering for 850 riders over 18 hours is unfortunate but understandable.
How did it get to this stage? We were let down by the school's caterers. Having originally agreed to cater for us, in April they suddenly became incredibly obstructive, asking for £30-40,000 to manage the event. With no contacts or experience in recruiting freelancers, we had to scramble to pull a team together. What worked at Kirton and Brampton was not as successful here. And while nearly every rider got fed very well (roast dinners, fish and chips), breakfast service could have been much better. I suspect a better chef team would have pulled something better out of the hat.