adjective to describe 'pretending things are fine when really they're not.'
Reply usually tinged with sweet innocence too.
If I tell you that it's a conveyancing clerk in a solicitor's office who tells me every week that things
are on target for exchange/completion. And then another Friday comes around . . . . .
We borrowed 'insouciant' from ze French - and I like the German Unbekümmert -
but for lawyers and estate agents we really need to add the unctuous/emolient style
to describe the disingenous Polyanna at the end of the phone !
thanks for your all your suggestions - I feel better now !