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General Category => The Knowledge => Ctrl-Alt-Del => Topic started by: Mrs Pingu on 31 August, 2021, 09:46:14 pm

Title: Android tablet no internet?
Post by: Mrs Pingu on 31 August, 2021, 09:46:14 pm
So we moved house today. Plugged in the router and it just worked. Windaes laptop connected no problem. Android phone connected no problem.
Android tablet says "connected, no internet"
There is no access control on our network. I've tried forgetting and reconnecting, the password is correct or it wouldn't be connected. Tried restarting the tablet. Still no dice.
Any ideas?
Title: Re: Android tablet no internet?
Post by: Feanor on 01 September, 2021, 09:39:50 am
Is it a dual-band Access Point ( 2.4 / 5 Ghz )?

Is the difference perhaps down to the problem device connecting to say the 2.4GHz network, where all the rest are on 5GHz, and there's an issue in the 2.4GHz config?

Title: Re: Android tablet no internet?
Post by: ian on 01 September, 2021, 09:45:22 am
Is the tablet getting assigned an IP via DHCP on the router?
Title: Re: Android tablet no internet?
Post by: Kim on 01 September, 2021, 01:27:58 pm
"No internet" is Unhelpful Error Message for "I can't see a specific Google server so I'm going to go into a sulk".  It's incredibly annoying when you want to stay connected to a WiFi network that doesn't provide internet access, and not all that useful as a diagnostic.
Title: Re: Android tablet no internet?
Post by: PaulF on 01 September, 2021, 04:00:19 pm
Can you tether the tablet to a phone? That may help decide if the problem is with the router or tablet.
Title: Re: Android tablet no internet?
Post by: Mrs Pingu on 01 September, 2021, 08:52:56 pm
Got it sorted after getting Pingu to restart the router from the admin page, thx.