Get asked to verify my id by the solicitors for mum's estate.
Instructions tell me to take a photo of my id doc and then a video of my face and that I can use a tablet, smartphone or computer (or a combination).
Start with smartphone, take pics of driving licence, click upload, fails due to some grumble about memory.
Email photos to laptop. Resume using (closed) laptop with webcam attached. Photos uploaded. Video requested, but of course it won't speak to my webcam and there seems to be no means for me to force it to do so.
Ok, I i think, it was clever enough to save the rest of the process when I swapped devices the first time, maybe I can go back to my phone and use it to video my face.
Ha, don't be silly, seems the photo and the video is all one section and it won't save the photos on their own.
Back to the laptop, undock it so that I can open the lid and use the built in camera. Finally!
Though I'm just waiting for them to say my face was too big or something....
I can't wait to hear how middle brother gets on, who isn't a habitual smartphone user and I'm not sure if his laptop has a camera....
I hate to think how real technophobes get on.