I don't know about Photobucket, but as of this weekend I've been locked out of my Flickr Pro account (which I pay for) and requests for help have been replied to in a way which doesn't convince me that I am going to get any help from Smug Mug (who took over ownership of Flickr recently) any time soon
J, my Flickr Pro is working well, from what I can see, even though I’ve been adding to it from a Foreign country
Mine was working from the two Macs I have at home - no reason to log in - just click on the bookmark, and I'm in.
I wasn't able to log in from any computers at work.
This is the message I sent to Flickr
Hello,
Until today, I was able to log into my account on either of the two macs I have at home simply by clicking on the bookmark I have - no need for password - I'm already logged in.
However, I have not been able to log in from any other machine, like at work or anywhere else.
On alternative machines I am offered the opportunity to log in to Yahoo, but the email / password combination I offer are always rejected.
I made the mistake of trying this on my mac at home just now - and now I cannot log in to my account at all.
Needless to say, the username / password I was issued when I originally signed up (about 10 years ago) are no longer valid / recognised.
I'm pretty sure that the email address I signed up with was ****@btinternet.com.
However, I no longer monitor this address - please use the address at the top of this page in your reply.
In brief - I need a new password for the above account, and I'm unable to obtain one using the online process you offer.
Kind regards
This is their reply back
Hi Jurek,
Thanks for reaching out to us!
We've received your message. We're determined to give the same amazing support we've delivered on SmugMug for 15 years, but we're still in the process of building out our brand new support team.
Please be patient with us as we take a little longer than usual to get to your email! As I say, I'm not holding my breath.
I'm suspicious and dismissive, in equal measure, of anyone who uses the term 'reaching out'.
I'm not reaching out - That implies the injured / victim pleading for help.
That's not what I am doing.
I'm just asking that they sort out the shit which they are being paid to do.
Aaaaaannnnddd relax.
Apologies to Nobby for the thread hijack.