I've had the original eTap on my Mason for just over 4 years now - no issues with it at all and very happy. That said, the rear battery cracked the tab in the warranty period, which was replaced under warranty, and it's been fine ever since. I read this was a common issue at one time, presumably they have fixed it by now, as the current series uses the same on. It is odd that the supplied dongle for servicing has never been implemented by SRAM and they effectively abandoned the series as soon as the 12 speed came along. I assume the sleep mode is triggered by a giro, which is why you're advised to remove batteries when transporting the bike. I wasn't aware that third party batteries were now available.