Had one of the Microsoft Technical Dept phone calls today from "Michael" who sounded like he was in a very busy office, some continents away, with a bad connection.
The usual phone call - we have noticed your computer is compromised with all sorts of malware etc. blah blah
Decided to play along for a while.
Once he realised I didn't have a Windows OS, he guessed correctly i had a Mac. He suggested I open the Mac app CONSOLE. I did - and he asked what was on the screen. I accurately described the window I was seeing. He was confused - he didn't seem to believe me, he got a bit shouty. Then a "security manager" took over the call.
Any road it went for 15 minutes or so, during which time my refusal to go any further incensed their frustration and he got a bit fractious. I was told my
correct name, home address and telephone number belonged to a child pornography ring and they were going to block my computer? Unless I took it to Reading - if I refused to help them "help" me during our chat.
The line went dead. But what bothers me is being
correctly identified by name, address and telephone number.