Actually unconnected with the previous post, I'm re-evaluating all subs I pay, Adobe CC is one of them. I pay annual sub, paid monthly, I suspect that's a common way
Online chat:
I'd like to cancel my sub
agent: why?
Because I don't get value from it, I prefer a software purchase which I upgrade when I want the new features or support.
agent: would you like our special offer? Would that help? Three months free
So my current sub ends in July, that would mean it ends in Oct, what would my additional commitment be?
agent: nothing
So come October I'm as free to cancel?
agent: Yes. Would you like to do it?
OK then, I'll have your special offer (and make a mark on my Calendar for September)
That is one weird special offer, but anyone else with a CC sub might like to try it.