Our internet, TV and phone are all via VirginMedia. Over the last few months my tv box has been playing up, the remote is on it's last legs, the hub has developed a flashing that's always on and the router has started flashing and dropping our internet at rather inopportune moments.
Last time I called to complain I got the usual 'have to turned it off and back on' bollocks. That didn't work so they sent a man out who took out the card, wiped it on his trousers and said it was all working again, I'm not joking!
I phoned them today and to trim the conversation down, I told them to cancel the lot. I'll have my number diverted to a new number for a few months and start fresh with another provider.
Well, They're installing a new box, more channels, much faster broadband, super hub and it's all costing £20 per month less!!!!
There should be a law that makes them contact you to do this, grabbing swines.