Yet Another Cycling Forum

General Category => The Knowledge => OT Knowledge => Topic started by: Ham on 06 December, 2017, 07:33:55 pm

Title: Any reason NOT to move to 3 from EE?
Post by: Ham on 06 December, 2017, 07:33:55 pm
In terms of coverage and 4G coverage, really. Any benefit staying with EE these days?
Title: Re: Any reason NOT to move to 3 from EE?
Post by: Aunt Maud on 06 December, 2017, 07:36:26 pm
I've no idea about EE, but 3 are the only mobile provider that I've been happy with.
Title: Re: Any reason NOT to move to 3 from EE?
Post by: TPMB12 on 06 December, 2017, 08:24:39 pm
Round here EE and three use the same mast. In fact I think there's another that uses the same mast as well.
Title: Re: Any reason NOT to move to 3 from EE?
Post by: orienteer on 06 December, 2017, 08:57:41 pm
Virgin runs via EE.
Title: Re: Any reason NOT to move to 3 from EE?
Post by: Basil on 06 December, 2017, 09:06:01 pm
EE is the only network that works here.  I used to be O2.  Not a chance in West Wales.


Oh. Apparently Vodafone works too.
Title: Re: Any reason NOT to move to 3 from EE?
Post by: TPMB12 on 06 December, 2017, 09:15:19 pm
That's a good point, different areas are better with different providers.

Years ago the Lancaster branch of T-mobile refused to sell me a phone contract because I lived north of Lancaster. Their guarantee gives you a few weeks to try their network, if you're not satisfied they would fully refund you all costs. Where I live they had a huge black spot which meant all customers from here took up that refund. The branch told head office about it for a few years but nothing got sorted. Lost a lot of business.

In the Llynn peninsula a few years ago we struggled with three network. The locals all went with O2, the only network that had a decent connection all along the peninsula apparently.

Years ago O2 was best in lakes. I was with them and often mine was the only phone connected because I was the only O2 user. Later on it got worse somehow so I went with Vodafone the new best network in the area. Then three was best.

What I would do is ask around as many friends and work colleagues to see who they're with and how their network performs. Or check online user reviews. Different areas = different networks are best.
Title: Re: Any reason NOT to move to 3 from EE?
Post by: Snotty Gilbert on 06 December, 2017, 10:56:46 pm
In terms of coverage and 4G coverage, really. Any benefit staying with EE these days?
Basically there are only 3 suppliers. O2 and Vodafone share masts and split the country down the middle to see who manages which side. EE are own their own but have the best (but not total coverage). 3 do towns, and little else.
For the future, EE have committed to providing the emergency services network so have to provide almost 99% coverage. They will provide coverage in special areas like the lakes, Dartmoor etc.
All other suppliers are virtual providers, and use either EE (BT, Virgin) O2 (giffgaff), or Vodafone. I don't know any vsp for 3

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Title: Re: Any reason NOT to move to 3 from EE?
Post by: Jaded on 06 December, 2017, 11:16:47 pm
A while ago 3 lied to me by telling me that they shared their network with Orange. I knew that one place I went to only had Orange. When I got there a few days later my phone didn’t work. When I finally got hold of 3 they told me their deal with Orange was off, almost immediately after I’d signed the deal.

I stopped my bank payments, telling them they were in breach of contract, since the sharing with Orange was a term discussed when I took the contract our and therefore part of it. They reluctantly agreed, then spent months chasing me for the money I wasn’t paying them. It took a letter to a board director of the holding company to stop the balliffs.

They may have changed their management and processes since then, but they may not...
Title: Re: Any reason NOT to move to 3 from EE?
Post by: Graeme on 06 December, 2017, 11:51:06 pm
Happy 3 customer... But always lived in built up areas. Durham, Stockton, Hull. Never had a problem while audaxing though. Always had a signal when i wanted one. 4G. Maybe I don't check my phone enough! :)
Title: Re: Any reason NOT to move to 3 from EE?
Post by: redshift on 07 December, 2017, 07:23:31 pm
Just a note - I recently got a new phone after many years on an old deal with Orange/EE.  I was planning to move to 3 on Sim only as the deal for data was much better.  When I phoned EE to get the PAC, they price matched the 3 deal and I didn't need to migrate.  It may depend on how long you've been an EE customer though.
Title: Re: Any reason NOT to move to 3 from EE?
Post by: Gattopardo on 07 December, 2017, 07:55:23 pm
3 offers aren't as good as many of the virtual networks.
Title: Re: Any reason NOT to move to 3 from EE?
Post by: phantasmagoriana on 07 December, 2017, 07:57:08 pm
I can't say I'm hugely happy with EE at the moment. Upgraded my phone about 6 weeks ago, then noticed that my last bill was considerably more than usual. Contacted EE - I'd been wrongly charged over £300 for the new handset, and was promised a refund. After waiting more than a week, contacted them again and was told that the refund hadn't gone through for some reason. Have received confirmation that a refund has been issued (haven't yet checked bank account), but the amount given in the confirmation text message is minus VAT. So, I'll have to contact them a third time. ::-)