I must admit that having separate under counter fridge and freezer was part of my thinking when considering breakdowns. I wouldn't want both out of action at any one time and a quick visit to the local Heart Foundation shop in the town centre would provide a temporary replacement for either for very little hassle.Lot to be said for that PB.
It's such a PITA when white goods go wonky.
Yes a heat exchanger/condensor panel behind the freezer had pinholed with oil escapingIf the heat exchanger has leaked, that is beyond the scope of most fridge repair places. I guess that all the refrigerant gas has leaked out and evaporated. The oil is all that remains.
Samsung seem to be the exception to the rule for certain products offering five year guarantees
I fear that my Samsung American style fridge freezer is on it's way out - the fridge section keeps freezing up (as in iceberg on the back wall originating from the cooling unit. It's manageable with a defrost every 6-10 months and I've now removed the shelf closest to the cooling unit, which has improved it a lotIt may be a failed heater, or relay feeding the heater, or the fridge temperature sensor or some other component that can be replaced.
The Consumer Rights Act 2015 replaces the Sale of Good Act and places the emphasis on the retailer to rectify the situation but I have to prove the unit was defective, so it comes down to what is reasonable. Seems a bit unfair to me that it is the retailer in the frame, but thats how it is. They of course will say it is out of warranty. I feel that just over 3 years to be irrepairable is unreasonble for a large ticket item, however small claims courts are stymied by CV atm which makes taking this forward very problematic. In the meantime no damn FF so we cant really wait so looks like a straight loss.
I have contacted the retailer and they are contacting the manufacturer. " It is difficult as it is out of warranty".
Interestingly this produict has a sealed system warranty of 7 years in the US (parts). So........ in terms of what is reasonable......