Best scanning software to detect scammers backdoor

[tonycollinet]

Mum (in USA) narrowly avoided a scamming a few months ago when she clicked a "your computer is infected, click here and we'll fix it for you"

I think she must have authorised installation of some backdoor software, because someone phoned again today pretending to be her grandson in trouble with police and needing money. (Although it's possible they harvested contacts during the initial "consultation")

Leaving aside the slow death I'm planning for these parasites on the genitals of pondlife, I need to scan her computer (remotely) to ensure there is nothing lurking.

Recommendations for the best scanning SW much appreciated.

[Canardly]

Malwarebytes is pretty good.

[Kim]

CCleaner and Malwarebytes seem to be the go-to software for this sort of thing.

Personally, I'd reformat the hard drive.  It's the only way to be sure.

[tonycollinet]

Thanks both.


I'm going over on Friday - I'll reformat when I'm there.

Also going to get phone number changed.

[tonycollinet]

Thanks

[tonycollinet]

Ok - nothing found other than a load of potentially unwanted programs now quarantined. Plus it seems it was a speculative "your grandson" rather than grandsons specific name.


So I'm less concerned about backdoors now. They'd have known his name if they'd had access to her PC.