Welcome to Monday in the office - where little old me, a mere minion, got added to emails, invites and tests that by the time comes down to me is hearsay, chinese whispers and mentioned as a “by the by”.
And is clearly waaaaayyy above my paygrade and not in my ballpark - e.g. I got no clue whatsoever what the issue is and why such a test is needed.
So asking me about x.y.z after said test was done, will result in "I dunno" as an answer, I surely wouldn't have asked cause I don't know about x.y.z or what is what or that it might have been a good idea to confirm with the client that. If only you could be arsed to join the call yourself you would have known to ask that question.
Oh and wouldn't it have been grand to have someone from support and engineering on the call too, especially when the system they take care off fell over last week when the client tried to hook something up to it.
ohh that turned into more of a rant than a grumble, sorry.
Don't worry Woolly, I got asked a couple of weeks ago to provide engineering support on site as Ops undertook a flow test. All the production techs have been saying with a flow rate >X the site falls over and stops. OK so today the production manager and I planned to go to >X with all the systems timestamped so we could identify the initiating event. Production manager had to cover the oncall last night and got called out twice, he was on sleepy time so it was just the techs and me. Still alls good the techs have a task that ideally wants the site stopped so lets stop the site by tripping it, I'll gather my data while they do their task and then we'll start up again.
Set flow to X; site runs sweet as a nut
30 minutes later set flow to X+50; site continues as sweet as a nut
30 minutes later "I can't go any higher while equipment A is offline, the final step to coming online will be a good test lets do that" ... Site doesn't bat an eyelid A is now online
1 hour later, "I guess we'll go to X+100 then". Still running sweetly, "Lets do Y and see if it stays up" Y completes fine...
1 hour later, "A bit later OK lets try X+150 and leave it there overnight."
When I finally left site I felt it was probably sensible to tell the central control room that we are producing circa 15% more water from site than they expect and let them monitor and flex as they need to. Tomorrow I get to try to step up further and see if we can push the site to full capacity (X+375) but we will need to warn control about that or we could overflow the reservoirs, which would be bad. I suspect if we get to full capacity then the techs will want to turn down a bit (X+150-200) and their management will want to stay there. It's far easier to treat our own water than buy it from the neighbouring water company through the established bulk transfer.
