Yet Another Cycling Forum

General Category => Audax => Topic started by: Andy Corless on 28 March, 2018, 04:01:05 pm

Title: AUK website
Post by: Andy Corless on 28 March, 2018, 04:01:05 pm
Is the AUK website down?

www.aukweb.net

Andy Corless
Title: Re: AUK website
Post by: Kim on 28 March, 2018, 04:05:49 pm
Looks like it...

https://downforeveryoneorjustme.com/www.aukweb.net
Title: Re: AUK website
Post by: Andy Corless on 28 March, 2018, 04:07:27 pm
Thanks. I've sent an e-mail to the person who I think deals with it.

Andy Corless
Title: Re: AUK website
Post by: Martin on 29 March, 2018, 12:32:36 pm
It's just gone down again just as I'm trying to get a start list for my event on Saturday  :(
Title: Re: AUK website
Post by: frankly frankie on 29 March, 2018, 12:49:12 pm
Drat.  2 in 2 days isn't good.  ... aaand the hosting company can't be contacted

If things aren't resolved tomorrow there should be a backup server made available so you can retrieve the start lists.
Title: Re: AUK website
Post by: Martin on 29 March, 2018, 01:02:00 pm
Drat.  2 in 2 days isn't good.  ... aaand the hosting company can't be contacted

If things aren't resolved tomorrow there should be a backup server made available so you can retrieve the start lists.

Thanks; I've got most riders saved in Excel can manually add the others. Entries closed anyway (perils of allowing last minute entries a week after ordering cards of which I have now run out) although I temporarily reopended them before the site went down
Title: Re: AUK website
Post by: Bus Shelter Bertie on 29 March, 2018, 03:27:06 pm
Riding a 300 DIY by GPS tomorrow, but AUK website is down and I am unable to enter.

Have emailed my DIY organiser (Chris Smith) with details and GPS file in the hope that this can be accepted as entry. Anybody have any experience of this, and any thoughts on the subject?
Title: Re: AUK website
Post by: Martin on 29 March, 2018, 03:38:38 pm
it's back up; hurry before it goes down again!
Title: Re: AUK website
Post by: Bus Shelter Bertie on 29 March, 2018, 03:47:47 pm
it's back up; hurry before it goes down again!

Thanks Martin, I'm all sorted.
Title: Re: AUK website
Post by: Manotea on 29 March, 2018, 03:50:04 pm
Riding a 300 DIY by GPS tomorrow, but AUK website is down and I am unable to enter.

Have emailed my DIY organiser (Chris Smith) with details and GPS file in the hope that this can be accepted as entry. Anybody have any experience of this, and any thoughts on the subject?

We're all reasonable men. Mostly. Just put in an email what you'd expect to provide on line and we'll sort the details out once the systems up.
Title: Re: AUK website
Post by: Chris S on 29 March, 2018, 04:16:30 pm
Riding a 300 DIY by GPS tomorrow, but AUK website is down and I am unable to enter.

Have emailed my DIY organiser (Chris Smith) with details and GPS file in the hope that this can be accepted as entry. Anybody have any experience of this, and any thoughts on the subject?

It'll be fine :)
Title: Re: AUK website
Post by: frankly frankie on 29 March, 2018, 04:17:42 pm
When the web server's going through a flakey period (and after all, it is a Bank Holiday weekend coming up, so it's kinda traditional) it is actually the by-GPS entries that are most likely to fall through the cracks.  This is because whilst data (such as a normal event entry) is backed up to a 2nd server instantly, the files structure including any uploaded files is only synched once per day.

We will publish the address for the 2nd server if things get bad over the weekend.
Title: Re: AUK website
Post by: Andy Corless on 01 June, 2018, 10:10:43 am
Is the AUK website down?

Andy Corless
Title: Re: AUK website
Post by: Bianchi Boy on 01 June, 2018, 10:25:11 am
AUK has plenty of money. Should review hosting options. In the current climate anything less than nearly 100% availability causes friction.

Sent from my E6653 using Tapatalk

Title: Re: AUK website
Post by: frankly frankie on 01 June, 2018, 12:52:25 pm
All hosting companies claim 100% uptime, so any change is just a pig in a poke.
Title: Re: AUK website
Post by: Andy Corless on 01 June, 2018, 01:09:58 pm
Not sure who deals with it these days but I'm presuming the people who need to know have been told?

Andy Corless
Title: Re: AUK website
Post by: bludger on 01 June, 2018, 01:15:40 pm
Must be that Guardian article driving traffic and interest!

It would be good for the Audax UK social media streams to let people know we're experiencing unusual demand on the website but we hope to be back up soon.
Title: Re: AUK website
Post by: whosatthewheel on 01 June, 2018, 01:21:19 pm
Must be that Guardian article driving traffic and interest!

It would be good for the Audax UK social media streams to let people know we're experiencing unusual demand on the website but we hope to be back up soon.

Certainly many colleagues at work spotted me as the man in yellow in the photo a la depart... that blog must have quite a few readers!
Title: Re: AUK website
Post by: whosatthewheel on 01 June, 2018, 02:11:12 pm
it's back
Title: Re: AUK website
Post by: Andy Corless on 30 March, 2019, 03:24:59 pm
Is the AUK website down?

Andy Corless
Title: Re: AUK website
Post by: BlackSheep on 30 March, 2019, 03:31:08 pm
Is the AUK website down?

Andy Corless

 ;D  ;D

 Yep, engine room,  more steam from the boiler. Bridge out

;D  ;D
Title: Re: AUK website
Post by: Andy Corless on 30 March, 2019, 09:40:13 pm
Website back on.  :thumbsup:

Andy Corless
Title: Re: AUK website
Post by: grams on 09 May, 2019, 10:24:22 am
The site is currently hanging on loading because it has to wait for the custom "Roboto" font to load from fontlibrary.org. I just timed it at eighty-two seconds for this one request (on fibre broadband).

It's not normally this bad, but it's always *bad*. Can we use Helvetica/Arial please?
Title: Re: AUK website
Post by: phil d on 09 May, 2019, 05:07:57 pm
Surely this would be better asked on the AUK forum? Remember, this is not an official AUK forum, and may not be viewed by the person who might be able to consider your request (which seems a sensible request to me if it is causing accessibility issues).
Title: Re: AUK website
Post by: postie on 09 May, 2019, 05:25:45 pm
Just ask the hamster to run faster :demon:
Title: Re: AUK website
Post by: FifeingEejit on 09 May, 2019, 08:48:14 pm
Just ask the hamster to run faster :demon:

The problem is FontLibrary's hamster rather than the Auk Hamster and as such the AUK Hamster is powerless.
Title: Re: AUK website
Post by: Phil W on 09 May, 2019, 09:16:01 pm
Fontlibrary is shit, I reckon their hamsters are pissed up in some bar somewhere.
Title: Re: AUK website
Post by: grams on 09 May, 2019, 09:38:43 pm
Surely this would be better asked on the AUK forum? Remember, this is not an official AUK forum, and may not be viewed by the person who might be able to consider your request (which seems a sensible request to me if it is causing accessibility issues).

If I was trying to get it fixed I'd email the relevant people directly (which I've done). This post was mostly general kvetching.

(the AUK forum meanwhile is for yelling into the abyss)
Title: Re: AUK website
Post by: Kim on 09 May, 2019, 09:56:49 pm
Just ask the hamster to run faster :demon:

The problem is FontLibrary's hamster rather than the Auk Hamster and as such the AUK Hamster is powerless.

Why are they relying on FontLibrary's hamster in the first place?  If you're going to use a weird font, surely the first thing you do is make a copy for your own hamster to, erm, nibble...
Title: Re: AUK website
Post by: Revellinho on 09 May, 2019, 10:08:46 pm
As long as it is not Cosmic Sans
Title: Re: AUK website
Post by: grams on 09 May, 2019, 10:15:12 pm
Why are they relying on FontLibrary's hamster in the first place?  If you're going to use a weird font, surely the first thing you do is make a copy for your own hamster to, erm, nibble...

The proper commercial font libraries only give you a license and force you to use some sort of clunky Javascript that requires showing their hamsters your magic numbers every time your page loads and maybe they'll think about letting you see their beautiful fonts. Rehosting the fonts is verboten.

However, having investigated a bit further, fontlibrary.org isn't one of those - it's just a library you're meant to download from. And the AUK custom fonts *are* being rehosted on the AUK domain. The bit they're hot linking is this tiny bit of CSS:

https://fontlibrary.org/face/osp-din

Which defines a font called DIN. Which isn't even used as far as I can tell...

You know what they say, pay six figures, get monkeys.

(at least it's no longer taking 90 seconds to load)
Title: Re: AUK website
Post by: Somnolent on 09 May, 2019, 10:23:51 pm
IIRC DIN font is used in the logo
Title: Re: AUK website
Post by: FifeingEejit on 09 May, 2019, 10:42:18 pm
IIRC DIN font is used in the logo

Due to one of my mates having a liking for German cars, and typefaces, and always pointing out the DIN fonts on bits AND being able to identify every one specifically...
I believe it is, I could ask him to confirm but...
Title: Re: AUK website
Post by: grams on 09 May, 2019, 10:43:56 pm
IIRC DIN font is used in the logo

It may well be, but the logos on the page are PNGs.
Title: Re: AUK website
Post by: Kim on 10 May, 2019, 12:40:57 am
Why are they relying on FontLibrary's hamster in the first place?  If you're going to use a weird font, surely the first thing you do is make a copy for your own hamster to, erm, nibble...

The proper commercial font libraries only give you a license and force you to use some sort of clunky Javascript that requires showing their hamsters your magic numbers every time your page loads and maybe they'll think about letting you see their beautiful fonts. Rehosting the fonts is verboten.

However, having investigated a bit further, fontlibrary.org isn't one of those - it's just a library you're meant to download from. And the AUK custom fonts *are* being rehosted on the AUK domain. The bit they're hot linking is this tiny bit of CSS:

https://fontlibrary.org/face/osp-din

Blimey.  You could spell that out in hexadecimal using a camera from 1996 with a round-trip delay of 24 minutes.  Which may be what they're doing...
Title: Re: AUK website
Post by: Bianchi Boy on 10 May, 2019, 08:27:28 pm
We are not some commercial organisation that is trying to project a finely honed corporate identity FFS just use free fonts. The company I work for develops its own fonts and guards the copyright with big guns. We are not in business.

Sent from my H8216 using Tapatalk

Title: Re: AUK website
Post by: rob on 10 May, 2019, 08:51:26 pm
Where’s the list of Ultra Randonneurs gone ?  It used to be with the hall of fame but not on the new site.
Title: Re: AUK website
Post by: FifeingEejit on 10 May, 2019, 09:04:14 pm
We are not some commercial organisation that is trying to project a finely honed corporate identity FFS just use free fonts. The company I work for develops its own fonts and guards the copyright with big guns. We are not in business.

Sent from my H8216 using Tapatalk

Font Library appears to be free fonts...
The cock up seems to be it linking to something it didn't need to so when FontLibary went down so did AUK