The islands have a special, unique courier service. 'Woodies'.
They have a warehouse in Inverness and the way to get a lot of goods is to have them shipped to Woodies Inverness warehouse, then pay Woodies to bring it to you.
They are excellent at finding your address. They are also excellent at throwing, stamping, chucking and leaving out in the rain.
A sofa arrived, wet. Cardboard soaked through, the cardboard was ripped and so was the heavy plastic inside. Sofa wet (fortunately dried out). This wasn't a drip, oh no, this was a lovely sustained soaking.
Who gives a crap? That arrived soaked. In beer. It has survived, sort of, although we now have beer-scented toilet rolls.
I bought an office chair. One castor smashed off, the leg of the chair was damaged (copious use of epoxy and string has fixed it).