I have not read this thread in detail, but there have been similar ones in the past.
I would not use a Travel Lodge ever again, see below from 2015. Please be aware what their Overbook and Relocate Policy can mean to you & your ride. We were reasonably well compensated, but it no way made up for our disappointment to DNF the ride. A client of mine was a manger at a Premier Inn & you really do not have to give a reason for not being able to sleep, or at least didn't have to a few years ago & I am not aware that they have a similar policy.
"I'm almost certain that Peter & Amanda turned up at a travelodge in the North West somewhere on the Border Raid 600 2011 in the pouring rain, their PBP qualifier, and were told no room at the Inn and advised to go elsewhere. They DNF.
(My wedding night at Newcastle Airport Premier Inn turned out to be a taxi ride and a night in Cramlington. Overselling is industry wide)"
Thanks BOAB, it was Edinburgh-Preston-Edinburgh.
Travelodge breached a contract we had with them by overbooking and reselling our room.
We booked for a brief stop at a Travelodge on the M6 during the 600km ride. We booked on-line then telephoned to say we would be arriving by bicycle ~ 2am and asking if we could we leave a bag-drop for us to collect on the night. They were happy with this plan of ours and never mentioned their overbook & re-locate policy. We then confirmed conversation with an email, which they responded to, still not mentioning the policy. A week or so later we called in to leave the overnight bag. This had a large label on it saying it would be collected ~ 2am on the night in question. They were happy to accept the bag and hold it for us, again, no mention of the possibility that we could be moved to another hotel.
On the night in question (exceptionally cold, wet & windy) we arrived as planned to be told that we head been relocated to another hotel ‘not far’ up the motorway (30 miles.) Obviously this was out of the question for us, even though they did offer a taxi to take us there, which would not arrive for over 1/2 hour. Loading the tandem, making the journey etc would have taken too long, resulting in no time sleep and leaving us off course or facing anther taxi ride. So we left and slept in the adjacent service station. The anger, frustration, lack of sleep and poor weather all contributed to our DNF & we were not the only ones on the train in the morning.
We put in a formal complaint and Travelodge did recognise that they had breached the specific contract that they had with us, outwith their normal terms & conditions, and gave us a full refund, plus the costs of our accommodation the previous night for the start of the event, plus compensation. However, I feel they got off lightly given the profits they make from this policy.
Such a policy may not make much difference to motorists, but makes a huge difference to cyclists, especially on a PBP qualifying 600km ride. If I were to book into a Travelodge again I would make it clear that I would be cycling, specify an arrival time and confirm it all in writing stating that the overbook and relocate policy would not apply. Then I would cross my fingers!
Premier Inns have never let us down and I am not aware that they have a similar policy."