BN: I manage to break the winding crown pinion on my less than two year old watch (OK, strictly not a winder, it is an automatic) by means of a very strange interface between my wrist and a plastic shopping trolley, French hypermarket stylee. Don't ask me how I did it, got jammed in and the only way out was ping. Contemplated sending it to an independent watch repairer, decided that I'd go official.
GN: Just heard from them, they're going to repair under warranty!