I wonder if that's "too specialised" as in "too expensive for the policy limit"?
I can't remember the exact text, and I have no cache of the page, but the comment was along the lines of "they weren't insured because we couldn't get them insuranced."
Hopefully they've removed the insurance comment because they've found that they are covered under their home insurance.
Still, replacements are one thing, but you've still got to go through the annoying process of getting them all set up just right.
