Author Topic: Acroread Ubuntu problem  (Read 622 times)

border-rider

Acroread Ubuntu problem
« on: 28 September, 2011, 09:27:40 pm »
<Govt trashes my computer OMG TFH black helicopters conspiracy>

HMRC uses interactive pdf files for you to submit various returns. Usually this works fine, but it needs Adobe Acrobat Reader v9.n, which I have

This time as I was doing the necessary tweaks to the document's  signature certification acroreader locked up, irrevocably. Kill it and start again, it stays non-responding. So I deleted the offending file, removed acroreader and all its little residual scraps, rebooted, reinstalled it. Rinse & repeat. No better.

What's going on ? I can only guess that somewhere there's a sneaky security configuration file that's, cockroach like, surviving the thing being nuked from orbit.  Anyone got any idea where it might be ?

Ubuntu 11.04 64 bit.


sas

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Re: Acroread Ubuntu problem
« Reply #1 on: 28 September, 2011, 10:32:34 pm »
Any clues from
Code: [Select]
lsof | grep acroread?
I am nothing and should be everything

Re: Acroread Ubuntu problem
« Reply #2 on: 28 September, 2011, 11:53:17 pm »
You can see every file that the process opens, as well as those it fails to open, by running:

strace -etrace=open acroread somefile.pdf

border-rider

Re: Acroread Ubuntu problem
« Reply #3 on: 29 September, 2011, 12:22:13 pm »
I waved both those commands at it, learned a bit (especially from Phil's) and then lo ! it worketh with no human intervention.

Thanks, chaps; you have magic hands.