One of my clients has just registered for hosting with A&A and I'm trying to get onto his web space with FTP but it's not convinced by the UID/Password pair I'm providing.
I have his account UID/Password and can get into the charmingly retro control panel. Reading the A&A docs am I right in thinking that the:
FTP server address should be:
www.hisdomain.tldThe UID will be :hisdomain.tld
And the FTP password is mysteriously set in the DNS settings dialogue where it reads "Passwords are not strictly part of DNS[1] but are set here for ftp to the web server."
Because I've done all this and it doesn't work.
Obviously it's best to call the mothership but they won't be there until Monday and my client's delightful ex-web designer/host has had a hissy fit and shut down his existing site because my client has the temerity to ask why 90% of his incoming email was getting lost, so it would be nice to at least get a holding page up over the weekend.
[1] I believe this is called an understatement.
