Garmin - help re plug in

[cheesypeeps]

Hi

I recently purchased a garmin edge 200 and in the whole I am happy with it.
However everytime I try to upload my routes it asked me to download the plug in.  I have now done this about ten times!  I am saving as well as running the plug in.  I am having further problems regarding transferring my data to runkeeper.... but I'll come back once I hopefully get the plug in issue sorted! 

Can anyone tell me why this is?  My system is compatible, I am running on ie7 via Microsoft.

Please help me before I crack up!
 
cheesy!

[yoav]

Are you trying to upload via the Garmin Connect website? Garmin in their wisdom have now decided that this method is outdated and you need to use a program called Garmin Express (which is a a free download)

[De Sisti]

I've tried to connect my Garmin 305 to Garmin Express and it wants me to connect an ANT stick. I have got an ANT stick!

[De Sisti]

@Cheesy,


I contacted Garmin Helpdesk and this is the advice they gave me:


Can you provide me with the following information so that we can help you as best as possible:[/size]Error message or problem you have received

• What you have tried so far

• myGarmin username

• Device Serial Number

• [/size]Log files XP
  [/size]Can you please do the following on your PC?[/size]Please click the following link: http://download.garmin.com/omt/tools/GarminExpressLogCollector.exe

• Click Run

• Click Find Log Files

• Please email the ExpressLogs file that is saved on your desktop.

• [/size]I will also need the Garmindevice.XML file. To find this file please do the following:[/size]Connect the unit to the computer

• Open my computer

• Open the Garmin Drive

• Open Garmin Folder

• [/size]Once I have these files I will report this issue for you and let our software team investigate this further.
  [/size]As soon as we have found a resolution for you we will be in contact.
  [/size]If there is anything else I can help you with then please let me know. Alternatively you can search for a solution here: http://www.garmin.co.uk/support

[yoav]

I can't get a Garmin Edge 205 to work with Garmin Express either. I don't think the old generation of Garmins are compatible with Garmin Express but if you find out from Garmin how to do it then please share with us.