11/07/2014 06:13 Hub Trailer Via Sorter
10/07/2014 16:19 Sent to myhermes central hub
09/07/2014 15:55 Customer Sent via ParcelShop
Quote11/07/2014 06:13 Hub Trailer Via Sorter
10/07/2014 16:19 Sent to myhermes central hub
09/07/2014 15:55 Customer Sent via ParcelShop
Two days to get to your 'central hub'. It's an effing book in a jiffybag.
Come back, Royal Mail, all is forgiven.
You are paying for a cheap, trackable, insured 2 to 4 day service. What else are you expecting?Having the driver make at least a token attempt to deliver rather than shoving a card through the door and pissing off would be a good start.
My new Babbage-Engine arrived at 09:15 today.
As promised.
Via Yodel.
Should I be disappointed not to have something to rant about ;D
Having the driver make at least a token attempt to deliver rather than shoving a card through the door and pissing off would be a good start.Being a postman, you'd be surprised how often we get accused of not ringing/knocking, when we know we have - at least twice before carding them. I even had one woman berate me and when I told her I had rung the bell, she said there were no batteries in it :facepalm: That's when it's time to walk away...
£5 for a book. Dearer than Royal Mail. Who would have delivered it by now.Quote11/07/2014 06:13 Hub Trailer Via Sorter
10/07/2014 16:19 Sent to myhermes central hub
09/07/2014 15:55 Customer Sent via ParcelShop
Two days to get to your 'central hub'. It's an effing book in a jiffybag.
Come back, Royal Mail, all is forgiven.
You are paying for a cheap, trackable, insured 2 to 4 day service. What else are you expecting?
I would post in here, but all the couriers that deliver to home, for us, are excellent, even Hermes.Rather, the particular employees of those couriers that happen to serve your area happen to be.
Sorry.
I would post in here, but all the couriers that deliver to home, for us, are excellent, even Hermes.Rather, the particular employees of those couriers that happen to serve your area happen to be.
Sorry.
You're obviously just lucky, then, basically. Especially if CityLink are excellent
I keep reading this as Shiite courier thread.I was going to say I prefer my couriers to be sunny...
https://twitter.com/benjamin1980/status/497737791166750720/photo/1
https://twitter.com/benjamin1980/status/497737791166750720/photo/1
The courier firm Yodel has stopped collecting parcels from retailers as it struggles to deal with the huge jump in online orders following the Black Friday sales
Ordered a weight tree for Dearly Beloved from Fitness Superstore on Wednesday (17/12) night.
Receive email stating it had been despatched last night, with working (and comprehensible) tracking reference.
Out for delivery from Borehamwood 08.36.
Delivered at 12.27.
Approximately 20kg package measuring about 8 * 45 * 130cm.
£5.95
Yodel
I really can't grumble but wonder how the couriers treat/pay their drivers.
Methinks Mr Larrington ordered the latter from Amazon, which was delivered by Amazon Logistics and lives within Greater Londonton.
:
What a useless uncontactable bunch of twunts.
According to DPD I'm not in. Which begs the question, where actually am I then?
I had to eat a big slice of humble pie because my previous rant contained a big fat lie. The courier had been (they take a picture to prove it, and I can't even snark about it being from Google because I had put a new house sign up that day) but the doorbell had inexplicably failed.I bet it's a wireless doorbell. They're shite IME. Always losing the connection or going quiet.
OK, he could have knocked.
As is the nature of modern technology, I switched the doorbell on and off and it now works.
I had to eat a big slice of humble pie because my previous rant contained a big fat lie. The courier had been (they take a picture to prove it, and I can't even snark about it being from Google because I had put a new house sign up that day) but the doorbell had inexplicably failed.I bet it's a wireless doorbell. They're shite IME. Always losing the connection or going quiet.
OK, he could have knocked.
As is the nature of modern technology, I switched the doorbell on and off and it now works.
I had to eat a big slice of humble pie because my previous rant contained a big fat lie. The courier had been (they take a picture to prove it, and I can't even snark about it being from Google because I had put a new house sign up that day) but the doorbell had inexplicably failed.I bet it's a wireless doorbell. They're shite IME. Always losing the connection or going quiet.
OK, he could have knocked.
As is the nature of modern technology, I switched the doorbell on and off and it now works.
Yup, that's the birdy.
Bloody DPD For some reason they won't put the small item I've ordered through my letterbox, and when I tried to get it delivered to one of their local pick up points they agreed, then came back & said it was unsuitable. I'm not trekking out to their depot >:(
Not necessarily shite but certainly uneccessary. Every time I receive parcels via certain couriers, shortly after I receive an email or text which reads SATLO 'Your parcel has been delivered...'
I can see the point for proxy deliveries but on site & signed for?
But have you tried tussling with UPS' website, Kim?
An unspecified courier has just delivered 2/3 of barakta's new desk...
Not necessarily shite but certainly uneccessary. Every time I receive parcels via certain couriers, shortly after I receive an email or text which reads SATLO 'Your parcel has been delivered...'
I can see the point for proxy deliveries but on site & signed for?
An unspecified courier has just delivered 2/3 of barakta's new desk...
Does it count as grink if you type it into TextRelay? Regardless, that's what barakta is currently subjecting TNT to.
Like when Bumper's new bike got delivered to Northampton . . . :demon:
Mea Culpa!
**wanders off mumbling about 'Bloody cyclists always got money for new bikes...' <grumble grumble>
Quite useful when they've delivered to the wrong place. You have a fighting chance of getting it resolved while the driver's not too far away.
After claiming in an entirely non believable way that it would TOTES be with me by 9am...
10:35:17 <front_room> There's somebody at the door!The last thing I'd want is a bucketful of Clarkson's shite. Especially one delivered by drone.
The last thing I'd want is a bucketful of Clarkson's shite. Especially one delivered by drone.
Argghh,,
Amazon Prime, seem to be unable to deliver in two days, let alone next day.
Barakta has, quite reasonably, pointed out that although Black Friday isn't a thing in the UK, many of Amazon's customers may not have got the message.
Royal Mail if they cant deliver because we aren't in and it needs signing for kindly leave the parcel at the post office - in a village 15 miles away !
There is a market town with a post office 5 miles away but they don't use that for some unknown reason.
Last Christmas I did the 30 mile round trip to find I had to sign for a Christmas card that an aged aunt hadn't put the correct postage on .....
Un-shite courier:
I ordered an item of jewellery from South Uist at lunchtime yesterday.
It arrived in this morning's post at my work.
RM Special Delivery.
Un-shite courier: RM Special Delivery.Those packets get extra special care from yer postie. I had to sign individually for them and it was a very high priority to get them there before 1pm, even at the expense of delivering other stuff later.
Last Christmas I did the 30 mile round trip to find I had to sign for a Christmas card that an aged aunt hadn't put the correct postage on...I used to tell people I delivered those grey cards to that if it were for that amount, the reason was almost certainly the same as you described. I then said it was up to them to judge if the trip to the sorting office was worthwhile.
I think this is time for John to mention LBSs ;)
Sorry to hear about your bike bumper
If you get the option, ask for UPS. I deal with most of the firms and UPS are by far the most professional of our motley bunch. YMMV.
Is there actually a 'recommended courier' thread?
Seriously... I want to send a folding bike in a box and as I have never sent a bike before could do with some helpful pointers :)
My experience of Hermes is nothing other than faultless.My recommendations were based on the delivery of larger items, but I take your point for smaller items. I would only entrust my own larger valuables to UPS or Parcelforce. I have seen how the others handle their goods first hand and it ain't pretty.
I appreciate that YMMV.
Harlow/Seattle. Easy mistake to make. ;D
My experience of Hermes is nothing other than faultless.My recommendations were based on the delivery of larger items, but I take your point for smaller items. I would only entrust my own larger valuables to UPS or Parcelforce. I have seen how the others handle their goods first hand and it ain't pretty.
I appreciate that YMMV.
Unfortunately, my job entails receiving lots of parcels on an industrial scale. UPS, in particular, seem to take great care of their items, but maybe that's down to the driver who seems very professional, although their whole approach builds confidence.
Ok good effort in getting a local shop to hold onto my parcel so I don't have to go to the UPS depot in Carlisle for it. Picking a shop that's only open Mon-Fri 9-5 because I wasn't in on a week day is a bit stupid though, no?
Two parcels delivered by the good offices of Mega-Global Big River Corporation of Seattle, USAnia Logistics both arrived a day early. Nothing to rant about at all chiz >:(
@ian, this is where the correcthorsebatterystaple addressing system comes in.
...I'm not allowed near the washing machine because apparently I don't know how to wash clothes. It doesn't all go in at the same time and there are allegedly different settings.Could you tell Mrs B?
...I'm not allowed near the washing machine because apparently I don't know how to wash clothes. It doesn't all go in at the same time and there are allegedly different settings.Could you tell Mrs B?
Odds on though, if it was something I desperately needed it would take weeks
Better get that sorted. Once a delivery bod thinks the doorbell doesn't work, they'll never use it again.
The parcels may be a tad damp. Grosmont deliveries this weekend.Another Amazon delivery?
(http://www.yorkpress.co.uk/resources/images/4804686/)
Nice of you to leave my package with the folks two doors down, Yodel. One slight problem: they're never in >:(
Yodel. Five letters that can chill the heart of even those of the strongest constitution.
From, an admittedly low base they managed to surpass themselves yesterday. Got home to find a card saying "parcel in back garden". Couldn't find after 10 minutes of searching so called the number on the card.
"Oh! That's not your package the driver must have put the card through the wrong door"
"Well I'm expecting a package from you today. Where's that?"
"It's been delivered"
"Not here it hasn't"
"We'll ask the driver where it is. We'll speak to him within 24-72 hours"
"Can't you phone him"
"No we have no way of getting in touch with our drivers"
A quick search on Amazon, who I'd bought the parcel through, showed it had been delivered. To Reading. 30 miles away!
20 minutes later I have a ranting Yodel driver on my doorstep - remember the one who they had no means of getting in touch with. He'd dropped the parcel (fortunately non-fragile) over the fence the far side from the gate and was raging about me "having got him in trouble with the office.
Next I get a call from Yodel Customer Services. When I asked why I was told they couldn't get in touch with the driver yet he magically appeared on my doorstep she tried to fob me off with "it's customer services who can't get in touch".
Right house number, wrong street. ;D
Right house number, wrong street. ;D
Happens a lot. I think the reason is that they navigate using a SatNav that does 4-digit postcode lookups, then only pay attention to the house number.
Satnavs sometimes just Don't Work.
I used to live on a street and address that some makes of satnav could not cope with (as Torslanda found out). Even given the exact address, it sent him two streets away, at the far end of a dead end road. I've had a forlorn call from a courier stuck at the same place. I think the satnav wanted to send them through some bollards and across a bowling green or some such idiocy, certainly not to my actual house.
Our online chat isn't going well.
Chat
End Chat
Sound
Me: Hi
You're now connected to Rajkamal from Amazon.co.uk
Me: Hi Rajkamal
Rajkamal: Hello, my name is Raj Kamal.
Thank you for contacting Amazon.co.uk.
Am I chatting with Kirsten?
Me: I have just had two emails telling me that two orders 2X
and 2Y have been delivered to a neighbour Mr Fall at 1/1.
yes, this is Kirsten
I have been in all day and there has been no attempted delivery. There is no Mr Fall in this building, and there is not a flat numbered 1/1
so god knows where they've taken it
Rajkamal: Hi Kirsten. Good day!
I understand that you received an email stating that both your orders has been delivered, but you were in waiting for delivery and no delivery attempt was made.
I will check that for you.
Me: well they've obviously been left at the wrong address, so the delivery person needs to go get them and bring them to me
Rajkamal: Are you referring to following items:
A and B?
Me: yes
Rajkamal: Thanks for confirming.
May I place you on hold for 2 to 3 minutes while I check this for you?
Me: yeah
Rajkamal: Thanks for waiting patiently.
I've checked your order and see that tracking shows the order has been delivered today at 02:34:03 PM, and the order has been delivered to the neighbour.
May I ask if you have checked with your neighbors, household members or possible safe places where the carrier may have delivered the package?
Me: yes, I know that tracking says it has been delivered. I told you that.
it says it has been delivered to a Mr Fall at 1/1
there is no Mr Fall in this stair
there is no 1/1
and I have been in all day, waiting for the packages
so it should have come to me anyway
Rajkamal: I am really sorry that your order was not delivered to you when you were available. I will escalate the issue to the transportation department and ask them to take necessary actions against the delivery drivers.
May I know if you have checked with your nieghbours for this order?
Me: there are at least 40 buildings in this street with at least 10 flats in each of them
I can't knock 400 doors
and I don't even know if it's been left in the right street
can you find out from them where they left it?
Rajkamal: I can see the tracking shows:
Delivered to: Mr Fall
Door Number: 1/1
Me: yes, but there isn't a door number 1/1, and there isn't a mr fall
so they haven't left it in the right building
Rajkamal: Please don't worry, Kirsten.
Sometimes a carrier will accidentally scan a parcel as 'Delivered' when it's actually still on the way. It’s our experience that orders are delivered within a day or two of being scanned as delivered. I’d like to ask you wait until Tuesday, 1 November 2016 in case your order does arrive.
Me: no, that's not acceptable.
and it's not a good advert for amazon prime either
if you can't help me, can you escalate this to someone else please?
Rajkamal: I understand that you wish to escalate this issue to someone else.
I will try my best to fix this issue for you.
Me: please escalate this
Rajkamal: The highest point of escalation from our end is escalating the issue to supervisor.
May I know how you want me to proceed?
Me: escalate please
Rajkamal: Even if we escalate this issue, my supervisor will tell you the same, Kirsten.
Me: escalate please
Rajkamal: I will ask my supervisor to send you an email regarding this issue.
You can expect an email within 5 - 6 hours.
Me: no, I want to speak to them on chat or on the phone
Rajkamal: Unfortunately, there is no supervisor available at the moment, Kirsten.
So, I am suggesting you a supervisor email option.
Me: when will the supervisor be back from their break then? or are they dealing with another call? because I've already waited all day for a parcel that's been left god knows where, I can keep waiting
why is it so hard to phone the delivery people and find out where they have left it?
Rajkamal: To resolve your issue, I can make an exception and replace the Amazon item in your order and refund the seller item, Kirsten.
Me: they won't be here today though will they?
why can't you phone the delivery centre and get them to find out where the stuff is?
look,you're not answering my questions
I want to know
1) why you can't or won't find out where the stuff is
2) when a supervisor will be available to speak to
Rajkamal: Please bear with me for a moment.
Parcel Farce
new work stand, dispatched on the 4th, at their depot on the 6th. Supposed delivery attempt yesterday, was it b@ll@ck$, I was in all day except for 10 minutes when I went to the village post office, at which point the wife was in because we have tradesmen at present.
Supposedly now out for delivery again.
Your item departed from an intermediate transfer airport in COLOGNE/BONN, COLOGNE, GERMANY
Order stuffs from xkcd. Get email saying here is a USPS tracking number. Watch as stuffs get closer and closer. Logon today to see after arriving Stansted a few days ago, dallying in Heathrow after that, that:And today it has just departed Malmo. That's Malmo, Sweden.QuoteYour item departed from an intermediate transfer airport in COLOGNE/BONN, COLOGNE, GERMANY
What would Randall have to say?
Order stuffs from xkcd. Get email saying here is a USPS tracking number. Watch as stuffs get closer and closer. Logon today to see after arriving Stansted a few days ago, dallying in Heathrow after that, that:And today it has just departed Malmo. That's Malmo, Sweden.QuoteYour item departed from an intermediate transfer airport in COLOGNE/BONN, COLOGNE, GERMANY
What would Randall have to say?
Order stuffs from xkcd. Get email saying here is a USPS tracking number. Watch as stuffs get closer and closer. Logon today to see after arriving Stansted a few days ago, dallying in Heathrow after that, that:And today it has just departed Malmo. That's Malmo, Sweden.QuoteYour item departed from an intermediate transfer airport in COLOGNE/BONN, COLOGNE, GERMANY
What would Randall have to say?
You couldn't molish it up!
Your item was processed through a facility in UNITED KINGDOM on January 25, 2017 at 1:15 pm. The item is currently in transit to the destination.Will it arrive in time for The Boy's birthday (Friday), or will he just get a card with a printout of where his present went on its holidays?
Order stuffs from xkcd. Get email saying here is a USPS tracking number. Watch as stuffs get closer and closer. Logon today to see after arriving Stansted a few days ago, dallying in Heathrow after that, that:And today it has just departed Malmo. That's Malmo, Sweden.QuoteYour item departed from an intermediate transfer airport in COLOGNE/BONN, COLOGNE, GERMANY
What would Randall have to say?
You couldn't molish it up!
And now:QuoteYour item was processed through a facility in UNITED KINGDOM on January 25, 2017 at 1:15 pm. The item is currently in transit to the destination.Will it arrive in time for The Boy's birthday (Friday), or will he just get a card with a printout of where his present went on its holidays?
And the answer was...he got a card with a printout of the tracking info.
13/03/2017 12:39 Delivered to receptionWho knew that a perfectly ordinary residential address had a reception service?
This could be a monster thread!
We are in the process of having the church renovated (a once in a lifetime major refit). Some of the lighting arrived yesterday. Courier turns up to the Manse. 'It says "Church" on the address, please take it round the front of the church where there will be someone waiting to help you'. The manse is adjacent to the church. Ten minutes later and person at front of church says "Where is the courier?". Turns out he had dumped all the parcels in the contractor container (doors wide open) and made off. Nothing signed for - over £10k of lighting equipment untracked. Fortunately it did all tally with what the company had sent, but someone will be getting a stern talking to.
The joys of the gig economy.
APC, who won't deliver on Saturday and don't tell you when their depot is open. Spa Cycles use them.
Ham: When you say "Address query" that means it didn't make it to the door
Supervisor: Yes, this means the courier could not find the address. This can be for myriad reasons
Ham: mmmmm. One reason and one reason only - incompetence
Aaaaaaaarrrrrgggghhhh!
Bromptons are in Avignon at campsite. Courier calls between 12 and 1.30 to collect. Campsite's reception closes at 12. Courier leaves without bikes.
GOTO Aaaaaaaarrrrrgggghhhh!
Good afternoon All,
Once again APC has surpassed themselves. Turned up twice and the queue was too long so has left!!
He/she is now due to come tomorrow afternoon. I am going to meet them at the guardroom and take my parcel, unless it is too big for my car and they will have to get booked in, I will be with them to vouch for them, and drive round!
Don’t you just love them?
anyone for bets on what time DPD local will show up today? The last 2 times they were a whole day late then 4 hours early.. they're due between 11 and 12 today.
Hopefully the company who keeps sending the wrong bloody thing are paying more each time to get a narrower time window, but DPD still seem to cock it up.
As I'm giving them the benefit of the doubt for now, I'll not share their name until we see what that might be.
Well, they have promised that the packages will be collected tomorrow (assuming there's someone there to hand them over) and delivered to me within a two hour window on Wednesday. Watch this space....
The Post Office brought a parcel to within 50m of the house two weeks ago and are now denying all knowledge of it. I guess that a temporary postman couldn't find the house, as we're behind, not beside, houses n-2, n-4 etc, and there are no higher numbers.Sorry, but that's quite funny ;D
(Parcel contained a tracking unit that works sometimes, and it was working when brought here. Tracking unit has now run out of elecktrickery so I've lost track of it's whereabouts)
I found that the parcel had been sent with a tracking number, told that to the Post Office, and they haven't got back to me.The Post Office brought a parcel to within 50m of the house two weeks ago and are now denying all knowledge of it. I guess that a temporary postman couldn't find the house, as we're behind, not beside, houses n-2, n-4 etc, and there are no higher numbers.Sorry, but that's quite funny ;D
(Parcel contained a tracking unit that works sometimes, and it was working when brought here. Tracking unit has now run out of elecktrickery so I've lost track of it's whereabouts)
Amazon Logistics attempted to deliver your package but couldn't leave it unattended. They will make another delivery attempt the next day.
Amazon Logistics attempted to deliver your package but couldn't leave it unattended. They will make another delivery attempt the next day.
I read this morning of Valiant's tribulations at the hands of one spectacular fuckwit who works forREDACTED.
If you're in touch on SoshullMeeja you will doubtless have read it.
TL/DR SIX attempts in FIVE days for ONE 'overnight' delivery. Excuses included 'not being able to find Limehouse Town Hall'
Think Sam wins the thread - if not the entire intarwebbzzzzz.....
They cannot contact the driver and thus they have no idea when my parcel will be delivered.
Why the tracker showed him there for over an hour remains a mystery.
The surly Gary just arrived. Good call Greenbank insofar as at 8:30 this morning he was just around the corner and that he 'had to go somewhere else' for reason(s) not specified.
Why the tracker showed him there for over an hour remains a mystery.
The surly Gary just arrived. Good call Greenbank insofar as at 8:30 this morning he was just around the corner and that he 'had to go somewhere else' for reason(s) not specified.
Why the tracker showed him there for over an hour remains a mystery.
When I first read that I thought Polar Bear had just taken delivery of a new fat bike........
I know what some knowledgeable folk will say about lens ratios and field of vision but actually these bins do what I need them for and that's the very important bit. :thumbsup:Our very serious birdwatching friends never recommend specific binoculars. They always say to go and try out as many as you can and find the ones which work for you. And this is from someone who will spend £1500 on bits of kit.
We get our bins from the council . Red green and black ;)
I am expecting DPD between 14.12 and 15.12.
I am watching driver's progress and will migrate to door when it's 3 stops away.
I may be some time...
ETA 1) 14.00 Still waiting. I am #77. Scant van progress with #76 less than a mile away.
ETA 2) 15.15 States parcel was delivered and signed for at 15.05 by 'VBAR' who is unknown to us...
On hold, phoning DPD...
ETA 3) 16.04 Item arrived at 16.00. I had spent AGES on hold to DPD by then. No phone numbers are given on their website; had to resort to Google Maps for that.
DX....
I paid £12.95 for overnight delivery but my item has been stuck in Rotherham since 3.37am on the 25th.... I make that several overnights ago.
Not best pleased as without the item I can't finish refitting my office.
Parcelfarce have apparently left a package with a neighbour while we were away over the weekend. I know this because their website shows a signature and a name I don't recognise.
No card through the door, no clue as to which of the many - mostly empty - houses it might be.
Parcelfarce sent me a notification saying between 09:00 and 10:00
They sent me another saying between 08:57 and 09:57
They arrived at 08:45. I was in the shower.
I reckoned it was probably worth mentioning the DHL Soup Dragon saga here. Mr Larrington reports. (http://automatic-diary.blogspot.com/2018/09/day-21-battle-mountain-nv.html)
I have to take some of that back because it’s not entirely DPDs fault. The address is correct for delivery and payment but the post code of the apple emporium in Norwich has appeared from somewhere to replace my post code in the delivery address field. This has obviously happened automatically because I don’t know the post code of the apple store. Part of the blame therefore has to go to Apple for having a system that a) auto populates a field and b) allows a post code and an address that doesn’t match. DPD can’t be completely absolved of responsibility though, because the were the ones who obviously didn’t read the delivery address.
I’m also going to have to accept part of the blame I suppose for not thoroughly checking the addresses rather than just glancing at them
Arse.
When you deliver my Bluetooth speaker prize (did I mention that I won PopMaster (https://yacf.co.uk/forum/index.php?topic=62680.625) on Friday?) it would be useful if you actually came to the door, rather than just leaving a missed delivery note in the letterbox. My wife was in the kitchen. Was it just that you couldn't be bothered to carry it?
Has anyone used Collectplus as a delivery point?
I have sent an item by Hermes and they have a signature from the receiving shop.
The recipient confirms that he has had an email confirming delivery . That email is triggered by the parcel being scanned in but the shop concerned can’t find the parcel.
I don’t see how it’s my problem - BUT this is a flea bay sale and often they side with the buyer.
Any thoughts?
Does sound like Collectplus operators need to get their act together .
Has anyone mentioned Postman Pat (https://twitter.com/Cain_Unable/status/1061173112719454208)?
Hermes, round here at least, seem to sub-contract the last leg to individuals so I guess the quality of service depends on your local driver. Round here ours is very good.
Attempting to send faulty item back to manufacturer. They arranged for DHL to collect it today, which was fortunate as I have the day off. Collection window was 9am-2pm. Have they turned up? No. Of course not. I was planning on going to Ikea today, and instead I've wasted the day sitting around waiting for DHL to fail to materialise. >:( (On the plus side, the bathroom's really clean and I did some baking...)
FFS!
Having sat in waiting for the delivery, I've just checked the tracking page again: "Your parcel has been returned to our depot following an attempted delivery or a problem locating the address. Please check the tracking below. Our driver will have left a card explaining what to do next where the delivery has been attempted."
No, the driver has *not* left a card, nor have they tried to deliver. The address is not hard to find.
So, I've wasted several hours of my life and a train fare, and still have no parcel. >:(
Partner's sick iMac went to hospital and was fixed for a significant sum. (+extra for expedited service).dpd is still in dispute with computer hospital and trying to deny liability.
Despite informing hospital Tuesday was unsuitable, we had to reschedule delivery, which coincided with my appointment at Northwick Park.
Box was delivered today.
The stand has acquired a 25 degree bend in the metalwork and the computer flops, not holding its position.
There are multiple cracks in the polystyrene packaging.Must have been dropped.
David is Not Happy.
DPD this is not good enough!
Computer hospital says they'll fix...
Waited in all morning for a package, opened mailbox at lunchtime and found note saying "nobody home, left at relay point". General Logistic Systems Europe, you are something one would rather not have to scrape off a blanket.
https://www.bbc.co.uk/news/uk-england-leicestershire-49329720 (https://www.bbc.co.uk/news/uk-england-leicestershire-49329720)
14:19 10 Sep
SHARED
'Delivery driver had a poo outside my house'
Sandish Shoker
BBC News
A Nottinghamshire woman had an unexpected delivery when she caught a driver defecating outside her house.
Nadine, from Gedling, said she heard a noise down the side of her house one afternoon last week and saw the man relieving himself.
"He had his pants down and was rubbing his bum on my fence post," she told BBC Radio Nottingham.
"So perhaps the culprit can be found with splinters in his bum."
DHL GV
PA MediaCopyright: PA Media
The bizarre incident left her "shocked" and speechless as the man ran off pulling up his trousers and drove off in his van.
"It was quite a big turd," she added.
"I saw the funny side of it, but you can't do that. You don't poo in somebody's alleyway."
Nadine believed the man worked for delivery firm, DHL, because of the red and yellow T-shirt he was wearing and asked them to apologise.
A spokeswoman for the firm said: "Based on the information provided, we are yet to ascertain if the individual in question is a DHL employee.
"However, we are investigating this as a matter of priority as this is clearly unacceptable."
Hermes,
Just managed to deliver a parcel a whole street away.
Thankfully I know the current occupants of the house in that street with the same number.
Spent some time trying to find the bag of miracle grow and electric lawn mower their courier had taken a picture of it sitting on.
We have neither...
:facepalm:
your scheduled delivery date has changed.
Rescheduled Delivery Date: Friday, 29/11/2019
Estimated Delivery Time: End of Day
your parcel has been delivered.
Delivery Date: Thursday, 28/11/2019
Delivery Time: 16:54
Anyone else in the habit of adding hazardous items to orders so they automagically get upgraded to a decent courier? A spare flux pen is bound to come in useful...
Time to practice escalatio and deploy TEH BEAR and/or the Frying Pan of SPANG as well, I'd have thought. This is manifestly taking the mock...
The three (3) parcels that UPS had out on a van for delivery before 12:30 today have failed to appear. Tracking system is now in advanced stages of denial about them having been loaded onto a van at Tamworth at audax o'clock this morning.
Place your bets...
The three (3) parcels that UPS had out on a van for delivery before 12:30 today have failed to appear. Tracking system is now in advanced stages of denial about them having been loaded onto a van at Tamworth at audax o'clock this morning.
Place your bets...
I trust there are screenshots?
Today was a bit special. There's a note on my door that says 'please knock, if no reply please put parcels under the box behind the porch.'
I don't think these are especially difficult to follow instructions. Except he (a) didn't knock, otherwise I'd have heard him and (b) I wouldn't have found a pile of parcels on the front step with the box from behind the porch balanced on top of them. The wrong way up.
I’m expecting a yodel delivery today. The email I’ve got has a track your parcel link. Most useful. Apparently my parcel is out for delivery. Oh, there’s a map to help. It’s got an icon on it that very helpfully tells me where my local area is. But nothing else! Useless.
Prediction, not perdition, methinks...
As UPS charge for collection, (see https://yacf.co.uk/forum/index.php?topic=83743.msg2493136#msg2493136 (https://yacf.co.uk/forum/index.php?topic=83743.msg2493136#msg2493136)), I often drop off packages at one the local stores that UPS pay to accept packages.
One in particular that is near here doesn't like accepting packages unless the collection will be on the same day.
Last year, the shop was closed when I went to work at 6:30 on a Friday before a bank holiday, when it was supposed to open at 6:00. I dropped the parcel off at 4:30 ish, and the shopkeeper told me to bring it back on Tuesday. I pointed out that I would be out of the country by then, so he reluctantly agreed to take it.
Last Saturday, he wouldn't take a parcel at 2:30 pm, as his collection wouldn't be until Monday and he told me to take it back and come back on Monday. I just took it to the next nearest drop-off point, where there was no hint of not wanting to accept it.
The obvious question is : Must you use UPS?
Since they reduced their interest in collecting from domestic address some years ago, and charged for doing it, I voted with my feet (and I have always found UPS to be the top of the price range)
I tend to use Hermes because there's a OneStop drop-off that's in walking distance from my home and it's open very long hours, they were a bit confused with a bike in abox but did take it! - or I look at the consolidator Parcel2Go for deals
The obvious question is : Must you use UPS?I use the post office up to 2kg, and print my postage at home, which is convenient. Above 2kg, they get rapidly more expensive.
Drop It
Hide It
Leg* It
* alternatively, “Lie About It”, as the Aim 93 team of London South Bank University will readily attest
Nasty shock with Hermes: ordered 5 items from that there 'bay on Tuesday last week. RM postie delivered 2 Thursday lunchtime; Hermes brought the other 3 in one go the same afternoon.
There was a a tracking link for Hermes but it was useless. Said something like 'at local depot out for delivery' from which I inferred that the depot was on the road somewhere.
As the route for the van is known before it leaves the depot, a text/email with an approximate time should be easy to supply.
We tried to deliver your parcel but couldn't access your property.
Estimated delivery date
Today
Stops before you
124
Estimated delivery date
Today
Stops before you
28
DX.And again. Didn't even attempt to re-deliver today. (re-deliveries between 9am and 5pm, "card left" at 8.30am).
Fair play yesterday they couldn't find the house and said so at 9am (so I didn't wait in all day)
Additional directions given "Google the street address not the postcode" and rearranged for today. At 6pm their site said variously (depending on how I access it)
Customer out, card left. Bullshit.
Redelivery Failed Customer.
Well they got the second one right, except that was tracked at midnight last night.
There is an easy solution.It's hard to find French silk tubs in the shops! But this afternoon thery magically reappeared from the depths of the UPS driver's cave of stupid.
Go to the shops to buy stuff.
Russian Post, or ParcelFarce?
Not sure who gets the credit. On Wednesday, 23-09 at 21:35 (timezone unknown), somewhere in Moskva, my parcel was "Despatched to the UK". Four days later there is no update. Has it gone by ship? Or perhaps there's a Lada chugging across Europe with my package.
Russian Post gets full credit for the run-up to 'despatch'. Parcel was dropped off at a local Moscow post office on Friday, 18/09, so that's five days from posting to 'leaving the country' - all taking place in the greater Moscow area.
Good thing I'm not desperate to receive this package, otherwise I would have been ranting about the seller who took a week to collect funds from WesterUnion. ::-)
Russian Post, or ParcelFarce?
Not sure who gets the credit. On Wednesday, 23-09 at 21:35 (timezone unknown), somewhere in Moskva, my parcel was "Despatched to the UK". Four days later there is no update. Has it gone by ship? Or perhaps there's a Lada chugging across Europe with my package.
Russian Post gets full credit for the run-up to 'despatch'. Parcel was dropped off at a local Moscow post office on Friday, 18/09, so that's five days from posting to 'leaving the country' - all taking place in the greater Moscow area.
Good thing I'm not desperate to receive this package, otherwise I would have been ranting about the seller who took a week to collect funds from WesterUnion. ::-)
One week since my parcel was "Despatched to the UK" from Moscow, and still no update. My money is on transport by Lada, but heading East from Moscow, not West.
My beer didn't arrive yesterday because Yodel found 'my property to be inaccessible.' Yetis in the driveway, bears behind the porch, I assume. Or big fat lie.
For bonus points, it seems we have to contact them to arrange redelivery.
Russian Post, or ParcelFarce?
Not sure who gets the credit. On Wednesday, 23-09 at 21:35 (timezone unknown), somewhere in Moskva, my parcel was "Despatched to the UK". Four days later there is no update. Has it gone by ship? Or perhaps there's a Lada chugging across Europe with my package.
Russian Post gets full credit for the run-up to 'despatch'. Parcel was dropped off at a local Moscow post office on Friday, 18/09, so that's five days from posting to 'leaving the country' - all taking place in the greater Moscow area.
Good thing I'm not desperate to receive this package, otherwise I would have been ranting about the seller who took a week to collect funds from WesterUnion. ::-)
One week since my parcel was "Despatched to the UK" from Moscow, and still no update. My money is on transport by Lada, but heading East from Moscow, not West.
Once they've built the Bering Strait Fixed Link (and the infrastructure at either end) it'll be in Anchorage in no time.
My beer didn't arrive yesterday because Yodel found 'my property to be inaccessible.' Yetis in the driveway, bears behind the porch, I assume. Or big fat lie.
For bonus points, it seems we have to contact them to arrange redelivery.
They did that to me. The distance from Larrington Gardens Road to the Grand Portico of Larrington Towers is about twelve of the BRITONS' feet, but I expect their lackey got confused by the front door being on Larrington Gardens Road and not Larrington Towers Road* like wot the address says. Subsequent Yodelackeys have found it without difficulty. You can do the redelivery thing via their webshite without any nonsense from the “Sorry We Missed You” lie-card, which in my case I had not got.
* front door jiggery-pokery courtesy of a Mr H Göring and his æronaut friends.
Bloody hell Tim. I'd be calling the old bill on that one. I hope you're not too shaken by it all.
Got an email to say that my jacket is being sent back to me after it was repaired. Yay! Then I read the email, and the address it lists is missing the house number. So it'll never arrive... cos it's a UK system and it's truncated the last digits off the address line, which are most important... Have emailed the company sending the parcel, and sent a tweet to the courier (parcel farce). Let's see how we get on with fixing it...
J
I just got a tracking email from Herpes. The body consisting of one word: "null".
I just got a tracking email from Herpes. The body consisting of one word: "null".
Well at least they are honest about the odds of your parcel arriving intact.
Parcelforce refuse to do anything from my end, as it has to be the sender who asks them to change it. I have contacted the sender, who will see if they can update the address label.
The jacket has made it to .NL, so in theory if the label is fixed, I'll get it tomorrow.
J
Amazingly Hermes have a new guy local to me and he has been far more reliable than the one he seems to have replaced. As more and more sellers seem to be opting for Hermes I hope this little flurry of efficiency is not short lived.
Can you guess what happened yesterday? Was my package delivered betwen 0900 and 1700? Was it bollocks.
Can you guess what happened yesterday? Was my package delivered betwen 0900 and 1700? Was it bollocks.
Ah DX. Commiserations. I hope you're at home in general because eventually they might just leave it outside your house and run away.
Having had $Brown_Drink yesterday I phoned their Not Help Line again. No chance to speak to people, only robots. No chance for a delivery yesterday, so rescheduled for today. Had an email from them this morning saying they were sorry I'd been having problems but they're really busy. That was in response to an email I sent Monday. Then I had a text saying they can't deliver today and to go to the rebooking site. Which shows it as scheduled for "my chosen date". Load of nonsense.Can you guess what happened yesterday? Was my package delivered betwen 0900 and 1700? Was it bollocks.
Ah DX. Commiserations. I hope you're at home in general because eventually they might just leave it outside your house and run away.
DX used to be excellent, when they were doing what they were originally set up for - exchanging legal documents. Since they've expanded they've become crap.
Can you guess what happened yesterday? Was my package delivered betwen 0900 and 1700? Was it bollocks.
Ah DX. Commiserations. I hope you're at home in general because eventually they might just leave it outside your house and run away.
DX used to be excellent, when they were doing what they were originally set up for - exchanging legal documents. Since they've expanded they've become crap.
Having had $Brown_Drink yesterday I phoned their Not Help Line again. No chance to speak to people, only robots. No chance for a delivery yesterday, so rescheduled for today. Had an email from them this morning saying they were sorry I'd been having problems but they're really busy. That was in response to an email I sent Monday. Then I had a text saying they can't deliver today and to go to the rebooking site. Which shows it as scheduled for "my chosen date". Load of nonsense.Can you guess what happened yesterday? Was my package delivered betwen 0900 and 1700? Was it bollocks.
Ah DX. Commiserations. I hope you're at home in general because eventually they might just leave it outside your house and run away.
DX used to be excellent, when they were doing what they were originally set up for - exchanging legal documents. Since they've expanded they've become crap.
Reg- ah legal documents, of course. That's what the DXnnnnnn number on Solicitors' addresses is about then?
As expected, nothing.
RM tracking site still says they have access to a time machine and it will be with me this morning.
We all know he hasn't even tried it but the doorbell is working right?Ringing is for when an answer is requird.
Not that knocking if he doesn't hear a doorbell should be beyond him.
Ordered some specs that are supposed to be very helpful with migraine, moreso that normal sunglasses. Unfortunately only available in the states; company sent via DHL Express.
They've had an exciting adventure this week through Miami, Cincinnati, Brussels, Heathrow, Luton, back to Heathrow. Yesterday they got to the Lambeth delivery facility early in the morning and that's where they're stuck it seems; frustrating given that's only 6 miles away. I've paid the duty so that's not it.
Seems impossible to phone to find out why they've not gone out for delivery so I've emailed and just have to wait I guess.
We all know he hasn't even tried it but the doorbell is working right?Ringing is for when an answer is requird.
Not that knocking if he doesn't hear a doorbell should be beyond him.
Cnoking is for when an ansr is not reqid.
Obvs.
It seems Hermes are delivering my contact lenses and they were very informative. Emails, texts. It's coming. It's coming! IT'S COMING SOON!!!!
It's a box that fits through the letterbox and is designed to be, well, sent by post.
Ugh!
Which kind of spex did you go for?
I have precision tinted Cerium blue lenses with a tint of turquoise... £££ but the only thing that helps the extreme visual stress at all.