Author Topic: Malfunctioning Etrex 20  (Read 665 times)

Malfunctioning Etrex 20
« on: January 19, 2018, 06:47:30 pm »
I have an Etrex 20 I bought in December 2014.

It will no longer load GPX files and I cannot get it to revert to the screen where the speed, mileage, etc. are shown

Has anyone had any experience of this and has anyone heard of Garmin repairing it or should I buy a Wahoo?

Samuel D

Re: Malfunctioning Etrex 20
« Reply #1 on: January 20, 2018, 09:54:52 am »
Sounds like software. I have heard of many success stories in calling Garmin’s customer support over software problems. Worth a try.

fuaran

  • rothair gasta
Re: Malfunctioning Etrex 20
« Reply #2 on: January 20, 2018, 10:06:57 am »
Worth trying a full reset first. Instructions here. https://support.garmin.com/faqSearch/en-GB/faq/content/YJFM0GykFLAZk1aNJzXzZ9?&rand=0.5423163361847401

Also try taking the memory card out, if you're using one.