Author Topic: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT  (Read 30834 times)

Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #500 on: October 19, 2018, 10:49:45 pm »
...Stick a DBA and a programmer in a room and they would have a...

...fight.

 :D
Quote from: tiermat
that's not science, it's semantics.

quixoticgeek

  • Mostly Harmless
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #501 on: October 19, 2018, 10:58:57 pm »
There are some very good points made above by Alex, Chris, Manotea, BB and others. Audax by it’s nature is awash with IT professionals. We can see how the project could be run better. But we voted for the board to make these decisions and this is what they have decided.

'Could be run better' doesn't begin to describe the situation; nobody envisaged the Board would consider spending £500k on a website, and certainly not on 'half a website'.

Given AUK is a member run org, is there not a mechanism to overthrow the board to stop these decisions being made?

J
--
Beer, bikes, and backpacking
http://b.42q.eu/

Manotea

  • Where there is doubt...
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #502 on: October 19, 2018, 11:04:20 pm »
There are some very good points made above by Alex, Chris, Manotea, BB and others. Audax by it’s nature is awash with IT professionals. We can see how the project could be run better. But we voted for the board to make these decisions and this is what they have decided.

'Could be run better' doesn't begin to describe the situation; nobody envisaged the Board would consider spending £500k on a website, and certainly not on 'half a website'.

Given AUK is a member run org, is there not a mechanism to overthrow the board to stop these decisions being made?

J

Provisons exist for a vote of no confidence but thats extreme; what does seem appropriate - as the sums involved are getting ever larger - are to introduce some spending constraints on the board, to ensure such major decision are properly reviewed and approved by the membership.

As it happens Ive already submitted a resolution for the next AGM which includes such measures. You'll need to sign on to the AUK forum to see it though.  Clicky

quixoticgeek

  • Mostly Harmless
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #503 on: October 19, 2018, 11:05:29 pm »
Provisons exist for a vote of no confidence but thats extreme; what does seem appropriate - as teh sums involved are getting ever  larger - are to introduce some spending constraints on teh board, to ensire such major decision are properly reviewed and approved by the membership.

As it happens Ive already submitted a resolution for teh next AGM which includes such measures. You'll need to sign on to the AUK forum to see it though.

That works.

I can't make the AGM, is there a mechanism for proxy voting?

J
--
Beer, bikes, and backpacking
http://b.42q.eu/

Manotea

  • Where there is doubt...
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #504 on: October 19, 2018, 11:06:54 pm »
Provisons exist for a vote of no confidence but thats extreme; what does seem appropriate - as teh sums involved are getting ever  larger - are to introduce some spending constraints on teh board, to ensire such major decision are properly reviewed and approved by the membership.

As it happens Ive already submitted a resolution for the next AGM which includes such measures. You'll need to sign on to the AUK forum to see it though.

That works.

I can't make the AGM, is there a mechanism for proxy voting?

J
  There is.

j_a_m_e_s_

  • Prisoner 17091
    • AUK results
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #505 on: October 20, 2018, 07:41:59 am »
There are some very good points made above by Alex, Chris, Manotea, BB and others. Audax by it’s nature is awash with IT professionals. We can see how the project could be run better. But we voted for the board to make these decisions and this is what they have decided.

'Could be run better' doesn't begin to describe the situation; nobody envisaged the Board would consider spending £500k on a website, and certainly not on 'half a website'.

Given AUK is a member run org, is there not a mechanism to overthrow the board to stop these decisions being made?

J

Provisons exist for a vote of no confidence but thats extreme; what does seem appropriate - as the sums involved are getting ever larger - are to introduce some spending constraints on the board, to ensure such major decision are properly reviewed and approved by the membership.

As it happens Ive already submitted a resolution for the next AGM which includes such measures. You'll need to sign on to the AUK forum to see it though.  Clicky

Your link take me to a very enthralling conversation between a points chasing behemoth and a mountain of a AAA man.

Try this

I think in principle the resolution is a grand idea, and I'll be backing it, inspite of the threat of people "needing to think carefully....with that type of restriction in place".
If it goes through though, I can't help but think that it will interpreted it as something along the lines of "well we don't need to ask for permission for any of the IT project as the membership has already said yes in the past."

Rule 77

Manotea

  • Where there is doubt...
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #506 on: October 20, 2018, 08:55:16 am »
The problem stems from an arrogant "we know best" attitude and that the Board is (now) empowered to do much as they please without reference to the members customers

(ref : Whitedown Mans post upthread about the Board acquiring the right to increase membership fees  without seeking membership approval when the company Articles were revised at the last AGM, whilst advising members 'nothing had changed').

A Board focused on and directly answerable to the membership would have had pause for thought and worked to explain their proposals better rather than simply rush into this.

Mea Culpa: I pushed for changes which would encourage the Board to take a long term view and tackle larger projects like IT renewal. However I also pushed for changes to promote transparency, communication and dialogue between Board and members. The two go together.

What we've seen is a short-term approach and little in the way of communication and transparency (notices of impending doom don't count).

So we need to remind the Board, 'they work for us' and build/restore safeguards into the company Articles.

Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #507 on: October 20, 2018, 11:30:23 am »
You also need to remind yourselves that you're discussing this in front of an audience of potential members and so are not helping promote the organisation. Remember the first rule of fight club. Maybe the first IT priority should be to improve the AUK forums.

Jaded

  • The Codfather
  • Formerly known as Jaded
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #508 on: October 20, 2018, 11:43:23 am »
Divide and rule.

The best place to have a conversation is the place that the conversation is most likely to happen.
If you don't like your democracy, vote against it.

j_a_m_e_s_

  • Prisoner 17091
    • AUK results
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #509 on: October 20, 2018, 12:34:56 pm »
You also need to remind yourselves that you're discussing this in front of an audience of potential members and so are not helping promote the organisation. Remember the first rule of fight club. Maybe the first IT priority should be to improve the AUK forums.

A lot of people break the first two rules.....
Rule 77

Phil W

Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #510 on: October 20, 2018, 02:33:32 pm »
We don't talk about fight club...

Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #511 on: October 20, 2018, 02:34:53 pm »
I missed the first few minutes of fight club. It's awesome, I'm going to tell everyone about it.

Anyway, back to Project Boondoggle.
"Yes please" said Squirrel "biscuits are our favourite things."

telstarbox

  • Loving the lanes
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #512 on: March 05, 2019, 12:07:39 pm »
I read this guide recently on why the UK Government website doesn't use FAQs:

https://gds.blog.gov.uk/2013/07/25/faqs-why-we-dont-have-them/

The new website has a "New to Audax" guide which is fairly comprehensive (which I don't think was on the old website), a Glossary of A-Z technical terms, and the FAQ page copied over from the old website. Do we still need the FAQ as well as the first two?
2019 🏅 R1000 and B1000

Cudzoziemiec

  • Solar powered, tea fuelled cycle-wol
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #513 on: March 05, 2019, 12:48:55 pm »
I think FAQs can work well when there is a specific point of information that can be answered in one or two sentences. But regardless of the overall format, the Qs of some of those FAQs are potentially confusing. For instance, "How non-stop is 'non-stop'?" works well when asked face to face but has vagueries and contradictions which are not helpful in writing. After all, everyone knows the word "non-stop"! And the answer given isn't so much about stopping but about time limits. It could be rewritten along the lines of "What breaks are allowed for in the time limit?" or "Do I have to ride at a constant minimum speed?" in order for the question to reflect the information given. (Alternatively the answer could be changed to match the question!)
"Pick a flower on Earth and you move the farthest star." Dirac.

Kim

  • Timelord
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #514 on: March 05, 2019, 12:59:56 pm »
I think the Government website people have the right idea.  FAQs made sense on newsgroups and mailing lists, as a way of perpetuating well-written answers to common questions, in the days when newbies had the time and inclination to actually read them properly.  They naturally transferred to the Web, which made them easier to access, but they're fundamentally for the convenience of writers and people willing to read aimlessly to achieve a broad knowledge of a subject - they're not the most accessible format for people with specific questions, and they just create tension where people ask the common questions without having read the FAQ.

Put the information in the logical place on a well-structured and searchable website, and you don't need a FAQ page.

"What breaks are allowed for in the time limit?" and "Do I have to ride at a constant minimum speed?" would be good sub-headings for a page about time limits, for example.

Careful, Kim. Your sarcasm's showing...

frankly frankie

  • I kid you not
    • Fuchsiaphile
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #515 on: March 05, 2019, 01:24:20 pm »
The information on the old aukweb is essentially crowd-sourced - it's a CMS and dozens of 'helpers' have edit rights.  This is good because it spreads the load and allows people to add content in their own area of expertise - however its bad because at some level all the information is 'official' (expanding on the regulations and supplementing them) and there needs to be some degree of oversight, which doesn't really happen.

I think edit rights on the new site are much more limited to a small handful of people - but I doubt if this is sustainable in the long term, especially if it's supposed to be 'dynamic' and 'newsey' with photos of recent and up-coming events, sounds like a big job to me.
It's not dark yet but it's getting there.

Cudzoziemiec

  • Solar powered, tea fuelled cycle-wol
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #516 on: March 05, 2019, 01:27:50 pm »
Put the information in the logical place on a well-structured and searchable website, and you don't need a FAQ page.

"What breaks are allowed for in the time limit?" and "Do I have to ride at a constant minimum speed?" would be good sub-headings for a page about time limits, for example.
There's something to be said for having sub-headings in the form of answers (or statements) rather than questions. As the gov.uk article said, that gives you the gist even if you don't read the whole article.

And people don't read the whole thing.

This is because of the BBC.

They have trained us to expect paragraphs of only one sentence.

However, the answers to those particular questions – it would probably be better to say the information which the audaxer needs to know – is not quite brief enough to fit into a sub-heading, so perhaps questions followed by more detailed information would be best in this case.
"Pick a flower on Earth and you move the farthest star." Dirac.

Manotea

  • Where there is doubt...
Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #517 on: March 05, 2019, 09:49:09 pm »
When I wrote the FAQs for DIY perms, some felt there were too many and that they weren't 'frequently asked enough'.  ::-)

What I was actually doing was documenting how I'd responded to questions arising, so that as/when the subject came up again I could simply refer riders to the answer I'd previously given.

The approach seemed to work as the number of enquiries dwindled over time. Whether that is because folks are generally more experienced, the DIY process simpler or even (shudder) the FAQs 'worked' is hard to say. As was though the FAQs were written 'after the event' to fill in gaps in the base documentation. As Kim suggests, get the base documentation right and provide a general search facility and FAQs are (mostly :)) redundent.

Re: AUK FINANCES AND WEBSITE PROJECT was: AUK CHAIRMAN STATEMENT
« Reply #518 on: March 06, 2019, 08:45:38 am »
Those FAQs for DIYs have been very useful indeed.