It occurs to me that I could book a session at the gym and do 45 minutes on the treadmill.
I'll ponder upon that one.
That went well: not!
The halfwit organisation that runs our council-subsidised leisure centre decided to update their app. All activities are by booking only now so you'd think that they would have been especially careful wouldn't you?
Well, the app already had me signed in from pre update so no worries there. Er, wrong. The booking section now requires a separate login which is your standard login. However, the password protocol has changed and requires a special character now where it didn't before. So, even though I am logged in to the app I cannot log in to book a session.
No problem, just change my password. Hmmm, it will not accept my current password even though it is asking for it and has me logged in. My password is invalid !!!!!!
Huge fail.
Bigger fail is that there telephone helpline is not a telephone helpline. It is merely a cascade of options with overly verbose wittering that, no matter which set of options you choose, eventually direct the caller to their inadequate webshite (deliberate) and hangs up on you.
In total frustration I sent the CEO a rather short but factually precise email.
They tried to ring me six times yesterday but from a private number. I never answer private numbers. They have sent me emails too. They are extremely sorry and are working on the problems with their app.
No treadmill session but if I want to book I can do so on an email address sent to me. Wonder how other customers are faring?