Author Topic: Ticket Refunds ?  (Read 2688 times)

MikeFromLFE

  • Previously known as Millimole
Re: Ticket Refunds ?
« Reply #50 on: May 25, 2020, 07:48:37 am »
I got my Eurostar *package* refunded at first request (I ignored their voucher scheme and emailed them). I think pointing out the none of the booked trains were running and the hotel was closed didn't give them anywhere to go. Took about three weeks to get a reply and they quote up to 21 days for the refund to be paid, which is fine in the circumstances.
I accepted the offer of Eurostar vouchers for our reservations. The voucher is valid for 12 months and the journey can be booked for upto 6 months beyond the end date of the voucher, giving an 18 month window.
As we fully intend to go away in June 21 I thought this was a reasonably pragmatic solution to my specific situation.
Too many angry people - breathe & relax.