Author Topic: Has my iMac been hacked? UPDATE  (Read 804 times)

slope

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Has my iMac been hacked? UPDATE
« on: June 11, 2020, 06:03:33 pm »
2017 iMac, 27"

This screen appeared after a ~15 minute period of un-use whilst I was on the phone TODAY!

Should I be freaked out?

My desktop is a plain grey colour and NO screen saver is set in System Preferences

IMG_2622 by slopeslopeslope, on Flickr

Re: Has my iMac been hacked?
« Reply #1 on: June 11, 2020, 06:16:21 pm »
I would say that's a graphics issue on the log in screen

Kim

  • Timelord
Re: Has my iMac been hacked?
« Reply #2 on: June 11, 2020, 06:21:23 pm »
Rule of thumb: When someone suggests a computer might have "been hacked" it nearly always hasn't.  It's an example of the Dunning-Kruger effect.

Is this the model of iMac that was notorious for graphics card issues?
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Cudzoziemiec

  • Eating all the pies and drinking all the tea.
Re: Has my iMac been hacked?
« Reply #3 on: June 11, 2020, 06:23:31 pm »
Your iMac has either dropped some acid or is trying to play Loony Toons. The two might be indistinguishable.
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Re: Has my iMac been hacked?
« Reply #4 on: June 11, 2020, 06:28:00 pm »
Your iMac was probably in sleep mode and some glitch has caused the display to partially wake up. If you press any key, as you would normally to wake your Mac up, it will behave as normal.

Our 2017 iMac does something similar. No other Mac I have had or used since 1986 has done it.

Re: Has my iMac been hacked?
« Reply #5 on: June 11, 2020, 06:28:58 pm »
A few people with similar issues and screenshots if you search “iMac rainbow circles login screen”. Probably hardware.

I’d assume the first thing that happened is it kernel panicked and rebooted itself, hence the login screen.

Is this the model of iMac that was notorious for graphics card issues?

There are some that aren’t???

ian

  • feat. Undead Jess & Finestre, Queen of Hell
Re: Has my iMac been hacked?
« Reply #6 on: June 11, 2020, 06:42:43 pm »
It's just the usual graphics card mishap, I'd assume it will disappear with a reboot, or if you stop taking ketamine.

Generally, the best way to see if you have been hacked is to see if your computer boots into MovieOS.
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TimC

  • Old blerk sometimes onabike.
Re: Has my iMac been hacked?
« Reply #7 on: June 12, 2020, 02:05:23 am »
Rule of thumb: When someone suggests a computer might have "been hacked" it nearly always hasn't.  It's an example of the Dunning-Kruger effect.

Is this the model of iMac that was notorious for graphics card issues?

That was the 2011 27”. I have one. The general symptom is a forest of random horizontal coloured lines. I doubt you can get the graphics card now, but last time I looked it was about £600. The thing has been boxed up in my garage for 2 years. If you’d like to investigate it, feel free...

tonycollinet

  • No Longer a western province of Númenor
Re: Has my iMac been hacked?
« Reply #8 on: June 12, 2020, 06:32:32 am »
That is a really weird pattern for a hardware fault.

I've never seen hardware faults creating circular patterns. Due to the nature of graphics hardware, faults usually result in horizontal, and/or vertical artifcats. Such a fault would also be unlikely to neatly display the user icon untouched in the centre.

Unless there is somthing specific to advanced graphics engines that can do this. If so, I'm sure Kim will be along in a moment to correct  me. :D

Re: Has my iMac been hacked?
« Reply #9 on: June 12, 2020, 09:15:24 am »
The circles are because the login screen has a subtle gradient and a corrupt lookup table is mapping each shade to random colours.

I suppose it could equally be software at fault.

slope

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Re: Has my iMac been hacked?
« Reply #10 on: June 12, 2020, 09:24:13 am »
Thank you for all the responses  :thumbsup:

My embarrassing ineptitude at internet "searching" failed to deliver grams' suggestion.

Yes, it does disappear when touching anything on the keyboard.

It appears occasionally and randomly when the computer is in sleep mode. I woke up the other morning to to be greeted by it!

ian

  • feat. Undead Jess & Finestre, Queen of Hell
Re: Has my iMac been hacked?
« Reply #11 on: June 12, 2020, 09:31:45 am »
Do the usual PRAM and system controller resets and perhaps try starting up in safe mode (hold shift when it boots) and see if it continues to happen.
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slope

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Re: Has my iMac been hacked?
« Reply #12 on: June 12, 2020, 10:58:38 am »
As with any intermittent issue, it does lead a merry dance ::-)

It's only happened 3 times so far - with days of normality in between times :-\

Re: Has my iMac been hacked?
« Reply #13 on: June 13, 2020, 01:51:54 am »
I know nothing about Macs etc, but a quick google image search brought up this thread, with a very similar display
https://discussions.apple.com/thread/250170887

TimC

  • Old blerk sometimes onabike.
Re: Has my iMac been hacked?
« Reply #14 on: June 13, 2020, 08:55:40 am »
Interestingly, despite what I said earlier, graphics cards for the 2011 iMac 27" (AMD HD6970) are available at reasonable price - relatively speaking. The same graphics card was used by a number of high-end laptops, and the firmware can be flashed to be compatible with MacOS. Amazon link.

Apple replaced the card free of charge on that model for computers up to 4 years old. It may be that they'll do the same for a 2017 model.

ian

  • feat. Undead Jess & Finestre, Queen of Hell
Re: Has my iMac been hacked?
« Reply #15 on: June 15, 2020, 09:28:36 am »
If it's a consistent issue that goes unfixed by the usual things, I'm sure you could persuade them to replace it for a 2017 machine. They swapped out the wifi card in a five-year-ish-old Mac Mini for me.
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slope

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Re: Has my iMac been hacked?
« Reply #16 on: July 03, 2020, 11:32:48 am »
Nearly three weeks on after resetting the SMC and PRAM, the problem hasn't returned  :)